Overview

BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Rose’s Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

We are looking for an energetic and highly motivated Account Coordinator to support our Customer Success team in providing the best possible service to our customers. This is an entry-level position and an incredible opportunity to get in on the ground-floor of a fast-growing startup serving the restaurant industry.

Responsibilities

  • Assist Customer Success team in daily tasks
  • Update Salesforce regularly
  • Assist team to ensure projects for quarterly goals are hitting set deadlines
  • Coordinate and send weekly marketing outreach on customers’ behalf to their guests
  • Become an expert on the BentoBox platform; making updates and performing quality assurance
  • Pull usage reporting and insights for team
  • Manage special projects as needed
  • Uphold BentoBox’s core mission, vision, and values

Skills and Attributes

  • Excellent verbal and written communication skills
  • Very strong attention to detail
  • Self-starter who is always looking to add value and learn
  • Takes ownership and initiative to solve problems
  • Interested in helping restaurant owners use technology more effectively
  • Experience in the hospitality industry is a plus
  • Basic understanding of how websites are built and not afraid to get technical

What We Offer

  • Competitive salary + equity
  • Full benefits (medical, dental, vision, 401(k), commuter benefits, life insurance)
  • Flexible paid vacation
  • Paid parental leave
  • Professional development, growth and support
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.