Overview

We believe in having a transparent hiring process to provide a fair and inclusive experience to all our candidates. 

Our team is dedicated to ensuring you have a great candidate experience, and that starts with outlining our hiring process from start to finish so you know what to expect every step of the way (no surprises!)—click here to learn more!


Do you get excited by developing partnerships that deliver value to both sides? Are you a natural relationship builder with a knack for finding a match between the needs of both you and your partners? Does the idea of growing a new part of our business excite you? You might just be Thinkific’s next Business Development Specialist, App Store!

As the Business Development Specialist, App Store, you’ll join our Platform Operations team and support the rapid growth of Thinkific’s App Store. Launched earlier this year, the Thinkific App Store is a collection of apps that extend the core UX and functionality of our platform, contributing greatly to success for our customers. This part of our business continues to grow, and a wide variety of new app developers are actively building solutions on top of our online learning platform and listing them in the Thinkific App Store. In this role, you’ll manage and nurture relationships with both new and existing app developers through our App Developer Partner program.

In this role, you will:

  • Review inbound app developer leads to assess how their existing product or proposed new app solution would help our customers
  • Identify high potential inbound app opportunities to pursue, either on your own or in conjunction with the Business Development Manager, App Store
  • Nurture existing relationships with listed app developers to ensure their success, and help maintain and grow Thinkific’s reputation as an attractive option for app developers
  • Support the Business Development Manager, App Store during the scoping, contracting, development, and review phases of all apps (from both inbound and outbound sources)
  • Collaborate actively with the Marketing, Support, and Customer Success teams to roll out new apps to our customers
  • Collaborate actively with the Product Development, Platform Operations, and Marketing teams to optimize the inbound lead funnel to increase app submissions

To be successful in this role, you likely:

  • Have 2+ years of experience in a partnerships, account management, customer success, or business development role in a B2C/B2B SaaS or PaaS environment
  • Know how to maintain a successful inbound lead pipeline to help achieve your targets
  • Possess a working knowledge of the commercial, technical, and functional considerations and best practices for building and marketing digital services and tools
  • Learn new software easily and can navigate high-level technical conversations with ease
  • Quickly assess software for its value add and product-market fit relevant to the Thinkific ecosystem
  • Are an independent problem solver
  • Have strong communication skills, both verbal and written
  • Network confidently—you know how to build relationships with external partners and stakeholders
  • Work collaboratively with internal teams—you’ve worked with different teams before and can quickly gain an understanding of who to go to and when

You might be the person we’re looking for if you:

  • Are eager to learn and grow—you’ve likely had some post-secondary education or have equivalent professional experience in a similar role, and you continue to seek opportunities to level up your skills
  • Can show proven success with optimizing inbound lead funnels to reduce manual effort and increase successful lead conversion
  • Have experience and measurable results with managing and growing partner accounts in the past
  • Possess strong research and data analysis skills
  • Are highly organized—your T’s are crossed and I’s are dotted and may have your own systems and processes in place to ensure you’re on track

Bonus points if you:

  • Have done any (or all!) of the above in the online learning or LMS space (either B2C or B2B)

About us:

We’re about the results of online learning and the people along the way! Thinkific is a software platform that enables entrepreneurs to create, market, sell, and deliver their own online courses.

Our mission is no less than to revolutionize the way people learn and earn online by giving them the tools they need to turn their expertise into a sustainable business that impacts both them and their audience. We believe in meaningful, innovative work: we’re building and expanding an incredible product that empowers course creators around the globe while working collaboratively to learn and succeed together. Together, we’ve served over 50,000 course creators and more than 25 million students, and these numbers are growing each day!


Why we think you’ll like working with us:

  • Be part of a team of incredibly talented, passionate, and driven people focused on building and innovating on a best-in-class learning platform
  • Make an impact with your work—each person has an equal opportunity to contribute to our goals and every day, we get to see how Thinkific is empowering both course creators and their students
  • Join one of the fastest-growing companies in Canada and find opportunities to grow in your own career—offering advancement opportunities for our team members is important to us!
  • Contribute to Thinkific’s award-winning culture—we’re one of Canada’s Most Admired Corporate Cultures and a certified Great Place to Work!
  • We offer competitive salaries, a comprehensive benefits package including health, dental, vision, and mental health coverage, and an Employee and Family Assistance Program to support the wellbeing of you and your family
  • Whether you’re at our Vancouver HQ or working from home, you’ll have the opportunity to build meaningful relationships with Thinkers on your team and across the company through team-wide events, meet and greets with new team members, and regular social events
  • Have fun with our team, even while we’re working remotely—join us for an online games session, virtual trivia and paint nights, at-home fitness challenges, or even an online coffee brewing demo!
  • Get additional health and wellness support through a lifestyle or health spending account to put your dollars where you need it most, whether that’s subsidizing your gym membership, covering out-of-pocket expenses, or getting new gear
  • Enjoy our open vacation policy and flexible work environment, because we know the importance of having a great work-life balance (and sometimes, you do your best work in slippers)
  • Learn and Grow is one of our values and we take it seriously, providing opportunities through lunch and learns, training, workshops, mentorship, and our $1500 education allowance
  • Grow your career AND your family at Thinkific—you’ll be taken care of with our parental leave top-ups as you add to your family
  • Meet the many @dogsofthinkific (and yes, they’re as cute and cuddly as they look)
  • Work with the hardware you’re most comfortable with, and upgrade or replace your system when you need to with our technology bonus
  • Get set up for success, whether that’s at the office or at home. Whether you need a monitor, laptop stand, keyboard, mouse, or even a desk, we’ll work to ensure you have what you need to do your best work
  • Be confident bringing your whole self to work—we’re proud to be an inclusive company with a diverse team and values grounded in ethics and equality
  • Here at Thinkific, we know that the different perspectives on our team have led to amazing ideas, more innovation, and, ultimately, our success as a company. Our team welcomes applicants of all backgrounds, experiences, beliefs, identities, and statuses. Whoever you are—we can’t wait to meet you!