Our GTM Enablement team supports 2000+ sales & customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time and consistent resource for the Sales & CS Team that helps them do their jobs more efficiently while growing their skill-set and maintaining a high velocity of growth.

As a strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the Sales & CS Team as your end customer. You will be tasked with the end goal of successful change management across a number of projects and programs, spanning differing levels of impact and scope. You won’t always be given a clear map to the solution, but will be given the tools and autonomy to build that map and navigate to a successful end goal.

This role is part strategy, part project management, and part execution. You’ll be aligning the many teams and moving parts (both within and outside of Sales & CS) that it takes to successfully manage a roll out. You’ll develop strategies as needed to do this successfully, and execute with solving for our customer (the Sales & CS Team) as your guiding principle. You’ll be responsible for balancing the big-picture storytelling required to secure buy-in from key executives and stakeholders with the detail-oriented execution of the day to day work.

While the projects you work on quarter over quarter may vary, what will remain consistent across the span of this role is a desire to always be learning, a commitment to excellence and an eagerness to challenge “what we’ve always done” in the name of efficiency, productivity and winning.

Job Responsibilities:

  • Project Management
  • Create and manage clear and concise change management project plans
    • Identify and document the full scope of the project
    • Perform deep needs/gap analysis and research on the current state. This requires 1:1 interviews with reps and managers around the globe.
    • Set deliverables and ensure roles/responsibilities are clear throughout the project team.
    • Create a clear communication plan and execute on that communication plan.
    • Run and plan agendas for project meetings to keep the project moving forward.
    • Manage communications and next steps within GTM Enablement and cross-functionally.
    • Create Executive Summaries of the Enablement Plan.
      • Slide deck presentation of the high level details of the project plan:
        • Communication timing
        • Training and documentation being created
        • Timing of training
        • Sales leadership’s role
        • Success metrics
    • Report on success metrics using the Kirkpatrick model and write up project debriefs.
    • Present frequently to Sales/CS Executives and Sales/CS Leadership on project plans and overall strategy

Characteristics/experience needed for the job:

  • You are comfortable and thrive in a world of ambiguity
  • You have a knack for “figuring it out.”
  • Excellent organizational skills
  • Understands what makes sales/customer success people tick – can empathize, build trust and provide support when needed.
  • Self-starter & able to work independently
  • Clear communicator: both to the sales/customer success audience, as well as to the multiple teams that will be involved in various projects (e.g. can you speak the language of an Operations and Marketing team in order to get those folks aligned toward a shared goal, and subsequently translate those decisions and impact back to the Sales/CS Team)
  • Cross-functional collaboration at every level (from rep to executive, from Marketing to Product, etc.)
  • Competence in group communications and public speaking; comfortable with appearing in and communicating through live meetings and recorded video
  • Content creation — slide decks, one-pagers, informational documents
  • Bonus – you have experience in a customer facing role (Sales or CS)

Cash compensation range: 92000-128000 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need assistance or an accommodation due to a disability, please email us at interviewaccomodation@hubspot.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

Per HubSpot’s policy all employees who wish to work @office or @flex or to visit an office in-person must be fully-vaccinated. At this time, @remote employees are not required to be vaccinated.

Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

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