Overview

Lightspeed is looking for a results-driven, strategic writer to be the voice of Lightspeed for the hospitality industry.  As a key member of Lightspeed’s dynamic in-house marketing team, you’ll deliver content for a range of projects on multiple channels. You’ll be the go-to expert on Lightspeed’s suite of software solutions for restaurants, supporting the hospitality marketing team with campaign ideation and execution, editorial planning and additional initiatives that expand our reach into new and existing markets. Your work will have a direct impact on positioning Lightspeed as the leading commerce platform for restaurants around the world.

You’ll be responsible for: 

  • Delivering highly polished, creative and impactful copy that supports the go-to-market strategy and launch of new products and product updates
  • Managing and executing the content calendar for your specific region and industry (blogs, social media, webinars, customer stories, bylines, etc.) to support marketing and PR needs
  • Developing an in-depth knowledge of our key products, customers and businesses, and building strong relationships with internal and external stakeholders
  • Writing and managing content on our website, ensuring it follows style guidelines and making recommendations for improvements
  • Optimizing content performance with guidance from acquisitions and marketing leads
  • Staying up to date on hospitality industry news and trends

You’ll bring to the team:

  • 3-5 years of experience in SAAS marketing, copywriting or journalism
  • Bachelor’s degree or equivalent experience
  • Excellent people skills and the ability to collaborate with cross-functional teams, from sales to product to support
  • A passion for hospitality or a willingness to learn more
  • Ability to take complex concepts and explain them simply and briefly
  • Outstanding writing skills and crazy attention to detail
  • Ability to poke holes in copy—including your own—and iterate quickly
  • Ability to create campaign concepts from detailed marketing briefs
  • Knowledge of social media platforms
  • Familiarity with content management systems like WordPress

Even better if you have, but not necessary:

  • Experience in the hospitality industry

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.