DocSend is looking for a Customer Support Associate to join our growing team! With over 15,000 paying customers, we’ve created an incredible customer experience from product to support, and we have the team and performance to prove it.
In this role, you’ll be the key liaison between our customers and the DocSend team. From helping quickly respond to all customer inquiries to helping other cross-functional teams, you will be the voice of all things DocSend. The ideal candidate can work seamlessly between different support channels and can take initiative on projects that can help improve the DocSend experience for customers.
Excited to join a growing and successful team? We’d love to chat!
Who We Are
DocSend is a tight-knit group of fiercely intelligent, driven, and fun individuals. We take pride in providing an inclusive and supportive environment designed for personal growth and organizational happiness. We make time for each other with daily lunch in the office, monthly game nights, weekly happy hours, and regular retreats.
What We Do
DocSend enables business leaders to confidently share business-critical documents and get real-time, actionable feedback. DocSend empowers growth for a wide array of leaders at BuzzFeed, Forbes, Gusto, The New York Times, and over 10,000 more.
DocSend is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce.