**Note that you don’t need to possess 100% of the qualities to be considered**

**Women, BIPOC, LGBTQ, and other under-represented groups are highly encouraged to apply**


About Jama Software:

Jama Software is passionate about improving innovation success. Numerous firsts for humanity in fields such as fuel cells, electrification, space, autonomous vehicles, surgical robotics, and more all rely on Jama Connect™ to minimize the risk of product failure, delays, cost overruns, compliance gaps, defects, and rework. Jama Connect™ uniquely builds Living Requirements™ that form the digital thread through siloed development, test and risk activities to provide end-to-end compliance, risk mitigation, and process improvement. Our rapidly growing customer base of more than 12.5 million users across 30 countries spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, financial services, and insurance industries.


The Deal Desk Analyst will drive productivity and effectiveness of our sales organization through ongoing design, administration, and end user training of our quoting tool (Salesforce CPQ) and related processes.  They will proactively review new quotes and opportunities to uncover potential booking issues or opportunities to  increase ARR.   This role will be a strategic partner and work closely with our Sales organization serving as a critical bridge between Sales, Professional Services, Finance, and Legal functions to achieve company objectives while meeting policies and requirements.  He or she will report directly to our Director of Revenue Operations.

Primary Responsibilities

In this role, you will:

  • Become an expert in our quoting tool (Salesforce CPQ) and process
  • Work as a trusted advisor to our global sales team, collaborating on pricing, product, and commercial terms for non-standard transactions
  • Be the primary liaison between Sales, Services, Finance, and Legal to resolve issues and develop solutions that ensure deals are quoted correctly and meet booking requirements
  • Manage our product catalog and pricebooks in collaboration with Product, Professional Services, Finance, and Legal stakeholders
  • Actively participate in deal reviews with prospects, sales teams, and leadership
  • Serve as an escalation point when needed to keep deals moving forward as forecasted
  • Cultivate internal relationships at all levels of our worldwide go to market organization
  • Identify tool and process improvements around deal configuration, pricing, and quoting; facilitate user acceptance testing; manage CPQ releases and end user training
  • Manage all aspects of our quote exception approvals including discounts and legal terms modifications
  • Backup our salesforce developer for CPQ system administration as needed
  • General sales and marketing ops go to market functions


  • Experience with deal desk, finance, contracts, sales, or revenue operations
  • Software/SaaS industry experience
  • Adept at business partnering and working with cross functional teams, building meaningful business relationships along the way
  • CPQ tool experience is preferred
  • Bachelor’s degree or equivalent

Strengths You’ll Need

  • Result driven and organized, with excellent attention to detail and the ability to work in a fast paced environment
  • Strong listening, analytic and organizational skills
  • Effective communicator, both written and verbal
  • Self-motivated and diligent with results
  • Strong eye for business with excellent interpersonal skills
  • Thrive in a fast paced, dynamic work environment

Benefits and Other:

If we’ve intrigued you and you are the right candidate for the role, we will offer:

  • Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions
  • An energized and results-oriented Product leadership team
  • Competitive cash and equity compensation
  • Comprehensive and affordable medical, dental and vision plans as well as pre-tax savings accounts as well as a generous 401(k) employer match
  • Time-off and leave programs crafted to meet critical needs for rejuvenation and, when needed, extra support to cope with life events

Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or that of his/her relatives, friends or associates or any other characteristic protected under federal, state, or applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.