BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Rose’s Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

BentoBox is seeking a Design Operations Coordinator to join our rapidly growing team. Reporting to the Sr. Manager of Design Ops, this person will be instrumental in streamlining the day-to-day operational workflow between the design team and other departments.

Check out our Design team’s blog for recent updates and fun projects!


  • Manage day to day task distribution, adhering to Design Ops management methods
  • Regularly audit Design Ops efficacy through analyzing the Design team’s productivity; suggest improvements where necessary
  • Work with Sr. Manager of Design Ops to plan and define the workflow and timeline of large-scale projects, setting and maintaining expectations by keeping stakeholders informed
  • Build and maintain strong relationships with counterparts within the Customer Success and Marketing teams
  • Champion the Design Team: all decisions are executed through the lens of how they benefit the team as a whole
  • Be a definitive expert of the BentoBox platform and its design capabilities
  • Procure monthly roundup of notable designs to be distributed to the company
  • General operational and organizational tasks relating to design assets and project management
  • Uphold BentoBox’s core mission, vision and values
  • Note: Remote applicants must be willing to work East Coast hours (9:30am – 6:30pm EST)

Skills and Attributes

  • Minimum 1 year experience in an operational or project management role with a focus in design
  • Well-versed in web design terminology, infrastructure and best practices
  • Highly energetic and ambitious. Excited to give 150% every day to help build a massive company
  • Excellent communication and collaboration skills
  • Smart, meticulous, self-motivated, quality-focused; adept at both identifying and solving problems as they arise
  • Supernaturally organized and detail-oriented
  • High competency working with web-based technologies (e.g. Asana, Google Docs, Jira)
  • Strong multi-tasker who can easily manage numerous projects at once
  • Passionate about the restaurant industry and helping owners and operators thrive in a digital world

What We Offer

  • Competitive salary + equity
  • Health insurance (medical, dental, and vision) – BentoBox covers 100% of healthcare premium costs
  • 401k plan with company match
  • Life insurance and disability plans
  • Commuter benefits
  • Flexible vacation plan
  • Paid parental leave
  • Professional development opportunities, including a yearly learning stipend
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.