We believe in having a transparent hiring process to provide a fair and inclusive experience to all our candidates. 

Our team is dedicated to ensuring you have a great candidate experience, and that starts with outlining our hiring process from start to finish so you know what to expect every step of the way (no surprises!)—click here to learn more!

Do you believe in data-driven decision making? Are you passionate about leveraging data to gain deep insights into your customers and identify new growth opportunities? Does the idea of leading and developing high-performing teams get you excited? For you, it’s not just about the numbers you see, but applying them to help make meaningful business decisions. 

As the Director, Revenue Analytics you will manage our Marketing and Sales Analysts who work closely with our go-to-market revenue teams (specifically Marketing, Sales, Platform, and Growth) to drive data-informed decisions to grow Thinkific by leveraging your knowledge of marketing, sales, and SaaS. Managing stakeholder relationships and your own team, you’ll support your team in providing data support and advice across the GTM teams—from setting KPIs and developing visualizations to reporting and ad-hoc analyses. You will promote, plan and educate to support self-serve data where possible,  and utilize analytical people for the hard problems.

In this role, you will:

  • Manage, mentor, and facilitate career growth and professional development for your team
  • Work closely with our go-to-market (GTM) teams to help refine and measure key metrics and business results
  • Understand and manage the GTM data—definition, tracking, reporting, attribution, and forecasting
  • Support our GTM leadership team in identifying new and potential growth opportunities (and areas of efficiencies) by having an intimate knowledge of key metrics, trends, and business drivers
  • Understand, manage, and be accountable for the quality and consistency of GTM data reporting and analysis
  • Implement frameworks and systems to provide prioritization of work and visibility of work
  • Collaborate with and stay connected to the broader Data team on cross-company data initiatives, such as data literacy, data accessibility, and data confidence
  • Manage and build a team that understands and measures unit economics across channels and provides baseline channel reporting and recommendations to leadership
  • Foster an open, collaborative, and inclusive environment

To be successful in this role, you likely:

  • Have 7+ years of data analysis experience in marketing and sales in a fast-paced and high-growth environment, ideally in SaaS
  • Have 3+ years of experience managing and leading a team of data & business analysts
  • Are experienced managing the needs and priorities of multiple stakeholders, including contributing to strategic plans for your stakeholders, managing prioritization, and executing on team-level plans
  • Have a deep knowledge of key SaaS metrics
  • Possess extensive experience accessing, transforming, and analyzing data from a variety of sources—you’ve likely worked heavily with SQL, Excel, and Google Sheets in the past
  • Demonstrate a solid understanding of statistical and data modeling concepts
  • Have previous experience with Google Analytics, Mixpanel, or a similar tool
  • Are proficient in working with at least one BI tool, such as Mode, Tableau, or Looker
  • Have a general understanding of the data infrastructure work required to support a world class data team
  • Are a strong communicator who can convey the results of analysis in dashboards and written and verbal reports

You might be the person we’re looking for if you:

  • Are eager to learn and grow—you’ve likely had some post-secondary education or have equivalent professional experience in a similar role, and you continue to seek opportunities to level up your skills
  • Have experience in ETL tools and techniques
  • Are knowledgeable of data techniques in Python and/or R
  • Understand the basic knowledge of Javascript for web tracking
  • Have experience with Active Campaign
  • Have previous experience with Google Optimize or a similar tool

About us:

We’re about the results of online learning and the people along the way! Thinkific is a software platform that enables entrepreneurs to create, market, sell, and deliver their own online courses.

Our mission is no less than to revolutionize the way people learn and earn online by giving them the tools they need to turn their expertise into a sustainable business that impacts both them and their audience. We believe in meaningful, innovative work: we’re building and expanding an incredible product that empowers course creators around the globe while working collaboratively to learn and succeed together. Together, we’ve served over 50,000 course creators and more than 25 million students, and these numbers are growing each day!

Why we think you’ll like working with us:

  • Be part of a team of incredibly talented, passionate, and driven people focused on building and innovating on a best-in-class learning platform
  • Make an impact with your work—each person has an equal opportunity to contribute to our goals and every day, we get to see how Thinkific is empowering both course creators and their students
  • Join one of the fastest-growing companies in Canada and find opportunities to grow in your own career—offering advancement opportunities for our team members is important to us!
  • Contribute to Thinkific’s award-winning culture—we’re one of Canada’s Most Admired Corporate Cultures and a certified Great Place to Work!
  • We offer competitive salaries, a comprehensive benefits package including health, dental, vision, and mental health coverage, and an Employee and Family Assistance Program to support the wellbeing of you and your family
  • Whether you’re at our Vancouver HQ or working from home, you’ll have the opportunity to build meaningful relationships with Thinkers on your team and across the company through team-wide events, meet and greets with new team members, and regular social events
  • Have fun with our team, even while we’re working remotely—join us for an online games session, virtual trivia and paint nights, at-home fitness challenges, or even an online coffee brewing demo!
  • Get additional health and wellness support through a lifestyle or health spending account to put your dollars where you need it most, whether that’s subsidizing your gym membership, covering out-of-pocket expenses, or getting new gear
  • Enjoy our open vacation policy and flexible work environment, because we know the importance of having a great work-life balance (and sometimes, you do your best work in slippers)
  • Learn and Grow is one of our values and we take it seriously, providing opportunities through lunch and learns, training, workshops, mentorship, and our $1500 education allowance
  • Grow your career AND your family at Thinkific—you’ll be taken care of with our parental leave top-ups as you add to your family
  • Meet the many @dogsofthinkific (and yes, they’re as cute and cuddly as they look)
  • Work with the hardware you’re most comfortable with, and upgrade or replace your system when you need to with our technology bonus
  • Get set up for success, whether that’s at the office or at home. Whether you need a monitor, laptop stand, keyboard, mouse, or even a desk, we’ll work to ensure you have what you need to do your best work
  • Be confident bringing your whole self to work—we’re proud to be an inclusive company with a diverse team and values grounded in ethics and equality
  • Here at Thinkific, we know that the different perspectives on our team have led to amazing ideas, more innovation, and, ultimately, our success as a company. Our team welcomes applicants of all backgrounds, experiences, beliefs, identities, and statuses. Whoever you are—we can’t wait to meet you!