Overview

ABOUT THE ROLE

Interior Define is seeking a Jr. Project Manager, Studio Operations Lead to play a key role in expanding our offline presence. This role will work cross functionally with Sales Operations and Store Development, and will oversee studio operational excellence across our expanding fleet. We are looking for a passionate individual who is excited to grow, innovate and disrupt the home furnishings industry through a transformative experience.

You will be responsible for owning the execution of brick-and-mortar operations strategies and processes to support Interior Define’s growth and help us achieve our customer experience, financial and sales objectives. This role will collaborate closely with our sales, merchandising, store development, IT and marketing teams.

General Qualifications

    • You are always thinking about how you can make things better or faster without compromising quality
    • You have an eagerness to self-problem solve whenever possible, but are comfortable asking for help
    • You have a history of managing projects end-to-end, while keeping teams on timeline
    • You adapt quickly to changing situations and take full ownership of your work
    • You have a keen eye for detail and possess strong organization, prioritization, and decision-making skills
    • You have the ability to maintain a high level of confidentiality
    • You empathize with others, possessing an above average “E.Q.”
    • Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required on or before the start date.

Responsibilities

    • Assist with continuous process improvement including creation and maintenance of SOPs
    • Identify and target areas in which the business can improve operations and better support teams and customers
    • Manage new studio opening process to ensure new locations launch successfully (both operationally and on time)
    • Develop effective partnerships with studio teams to develop and help uphold company policies and procedures, including but not limited to safety and compliance SOPs
    • Sustain constant communication with regional and store managers to ensure connectivity to corporate office and ongoing adherence to studio maintenance protocols
    • Develop and assist with monthly retail reporting and provide strategic analysis/action plans to achieve goals and objectives
    • Serve as a key escalation point for critical maintenance issues and initiatives
    • Quarterback concurrent projects, maintaining strong communication and documentation
    • Collaborate with Tech teams to implement and monitor in-studio technology

About the Candidate

    • 1-2 years of multi-unit retail experience where strong execution was necessary to drive business results in a fast-paced and demanding setting
    • Experience in event planning
    • Startup experience, a plus
    • Experience in managing simultaneous new studio opening projects on a fast-paced timeline
    • Advanced written and oral communication skills, including the ability to present to large groups and executives
    • Analytical, with Microsoft Office and Google Suite skills
    • Balanced skill profile including attention to detail, problem solving, organization and time management
    • Ability to work effectively under pressure, calmly and confidently with a “can-do” attitude
    • Willingness to travel (50-60% depending on the month), as needed

We encourage you to apply even if you don’t meet all the outlined requirements. We love meeting talented individuals who are excited about our brand and eager to grow in a startup environment.

ABOUT THE COMPANY

Shopping for a sofa is one of the most important and emotional purchases anyone makes for their home. Your sofa sits in the center of your home, anchoring your space and influencing the way you interact with friends and family for years. Despite the significance of this purchase there was no brand making the experience more comfortable.

Interior Define is revolutionizing the way people shop for furniture (beginning with sofas). Through a vertical, made-to-order production approach and e-commerce focus, Interior Define crafts exceptional, customizable sofas and offers them for attainable prices. Interior Define makes customization easy: sofas can be tailored by size, fabric, configuration, leg style, and sit. Your space is unique. Your sofa should be too.

PERKS

Health benefits

40% employee discount

$1000 Sofa Credit at 6 months (can be combined with employee discount)

Unlimited vacation policy

Sabbatical program after 5 years of service

Training & Development budget

Monthly Mental Health Days

Company sponsored Headspace account

14 week paid Parental Leave

Stock options

Fun work environment and team culture