Overview

Tackle.io enables enterprise software companies to accelerate the use of Cloud Marketplaces like AWS, Azure and Google. Our vision is to transform the way software is bought and sold with a laser focus on helping customers build and drive significant channels of revenue through the Cloud Marketplaces.
We are looking for energetic, consultative, passionate ‚ÄúMarketplace Architects‚ÄĚ who can put their combination of customer success and technical skills into action by closely working with ISVs to guide on-boarding activities for customers through the listing process by advising customers with best practice guidance for listing, pricing and GTM strategy.
Ideally, you’re someone who is passionate about technology and the cloud, but also wants to help guide customers to be successful selling. You have immediate credibility with multiple personas, from partner leaders to technologists at all levels. You love to share your passion with others and exhibit good judgment in selecting opportunities to do so. You want to be a part of a company that is defining a category and you want to be out front leading it. If this sounds like you, we’d like to speak with you.

Responsibilities:

    • Evangelize the Tackle Vision and help transform the way software companies sell
    • Establish and maintain strong relationships with key customer stakeholders
    • Work closely with customers to understand how their buyers buy and how they want to sell
    • Collaborate with customers to build implementation plans, understanding critical goals and aid the customer in achieving their goals during the process of onboarding a new Marketplace listing
    • Consultatively guide on-boarding activities for customers through the listing process by advising customers with best practice guidance for listing, pricing and GTM strategy
    • Be the expert on Cloud Marketplaces and understand how software vendors sell
    • Diagnose issues that customers encounter in AWS, Azure and GCP platforms when integrating with the Tackle platform
    • Liaise directly and partner with AWS, Azure and GCP Marketplaces onboarding engineers
    • Leverage implementation and support management tools to track onboarding and support requests
    • Research and stay up-to-date on technical and process changes in Cloud Marketplaces
    • Communicate with the extended Tackle team including engineers, PM teams, and management to drive the best customer experience and outcome

Requirements

    • B.S. in Computer Science or equivalent experience
    • History of over achievement and references from people telling us we‚Äôd be silly not to hire you
    • Technologically adept and business acumen-focused, with outstanding communication (written and oral), negotiation, and presentation skills
    • Experience working with AWS, Azure, or GCP is helpful (AWS experience preferred)
    • Experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
    • Experience working with one (or more) of the cloud marketplace providers either as a member of the Azure, Google or AWS marketplace team or working with an ISV that publishes their product on Azure, Google, or AWS marketplace
    • Bring YOU to the role – we want creative, positive, and excited team members who can think around corners and push us all to get better every day
    • Ability to work individually and remotely and to collaborate within a team environment to achieve your goals.

Bonus Skills:

    • Enjoy the demanding pace of a hyper-growth SaaS company
    • Consultative by nature and extremely results-oriented
    • Ability to analyze, and work through solving unique problems and thinking around corners
    • Ability to understand technical subjects and connect multiple underlying issues
    • Exceptional verbal, written, organizational, presentation, and communication skills
    • Skills and comfort presenting and leading group conversations with all members of an organization, from executives to team leads and direct contributors
    • Growth mindset and are a continuous learner – curious by nature
    • Strong team player, but also a self-starter
    • Project management experience & skills
    • Well organized with very strong time management skills
    • Ability and desire to learn fast, adapt quickly, and pivot without breaking a sweat
    • You‚Äôre smart, no doubt about it – but your EQ is off the charts as well
    • You are happiest when the whole team is successful, and you‚Äôll do whatever it takes to make sure that happens
TACKLE VALUES:
Start with the customer РWe exist to help sellers sell more & sell faster, and we measure all of our decisions with our customers’ goals at the forefront.
How we embody this value:
-We celebrate when our customers celebrate
-We’re active listeners and intent observers
-We always aim to be consistent, reliable, and trustworthy
Paint the art of the possible РWe continuously innovate on how we do things, always looking for a better, smoother way for our customers and for each other.
How we embody this value:
-We think big to solve problems and make our customers lives easier
-We challenge the status quo, break down barriers, and aren’t afraid to experiment or get uncomfortable
-We take calculated risks, we own our mistakes, and we support one another
Operate with integrity РWe have a bias for action and we communicate both internally and externally with candor, empathy, and authenticity.
How we embody this value:
-We first seek to understand and then take thoughtful action
-We are committed to fostering inclusivity and belonging for all employees
-We’re accountable for our work and responsive to issues impacting colleagues and customers
Learn and grow together РWe work as a team, we celebrate wins, and we have fun together as we strive for professional and personal growth.
How we embody this value:
-We’re curious and cognizant of emerging tools, trends, and new ways of looking at old problems
-We’re purposeful about supporting and connecting with other teams across the company
-We invest in personal wellness & professional development and we believe in aligning personal and professional passions
The Process:
We have a transparent and streamlined hiring process that can typically be completed in one to two weeks:
·       Phone screen
·       3 additional video chat interviews (on occasion there may be opportunities for in-person interviews)
·       Offer
Benefits of joining the Tackle Team:
Full-time employees currently enjoy these amazing benefits:
·       Work remotely
·       Competitive Salary
·       Health, Dental and Vision Coverage
·       Company off-site Summits
·       Monthly Wellness Reimbursement
·       Internet and Phone Reimbursement
·       $500 Home ergo/office set up
·       Generous Vacation Plan
·       401k
·       Technology tools to do your best work
·       Company Surprises and Swag
·       Awesome Co-workers
We are a welcoming and diverse team with a wide range of backgrounds and experiences.  We were born and built remote and welcome others who believe remote companies are the way companies will be built into the future. At this time, we can only accept applicants who reside within the United States.
Tackle.io¬†is an Equal Opportunity-Affirmative Action Employer ‚Äď Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation