Job Description

The Messaging Team

The Messaging team sends Times journalism to millions of readers everyday through our suite of email newsletters. Our mission is to make it easy for readers to get what is most important to them in their inbox — to catch up on breaking news and to understand the issues of the day, to discover unexpected and enriching stories about the world, and to stay connected with trusted reporters. We are looking for a Product Designer to join us as we develop new and improved ways to serve Times readers.

Your Role

As a mid-level Product Designer on the Messaging team you will partner with designers, researchers, engineers, and editors to develop new newsletter opportunities and new storytelling formats. You will evolve the relationship between inbox and onsite experiences, and you will explore how we use capabilities, like personalization, to benefit readers. You will design how people discover and sign up for what they want, and how they manage preferences. If you are passionate about editorial design, UX design, and the future of newsletters, we want to hear from you.


  • Report to and support the Messaging team’s design leads.

  • Create user journey maps, wireframes, and prototypes to make sure we ask the right questions and address the right user needs.

  • Take product ideas and hone them into design directions that balance reader needs, team capabilities, and business goals.

  • Develop low and high-fidelity designs for user research and testing, and iterate based on feedback to improve your designs.

  • Work with product, editorial, data, research, and engineering partners to identify project blockers and process improvements.

  • Create production-ready design deliverables and pair with engineers to assure high-quality visual and user experience.

Basic Qualifications

  • Enthusiasm for The New York Times’ mission.

  • Committed to learning and improving new skills and processes.

  • Love giving and receiving honest, thoughtful feedback.

  • Comfortable explaining design decisions.

  • At least 3 years of design experience with a focus on digital products.

  • A portfolio of work that showcases your process and a range of design fidelity levels, in addition to finished design work.

  • Proficiency in Figma, Sketch, or equivalent design tools.

Preferred Qualifications

  • Excellent visual and typographic sensibility.

  • Experience designing quick experiments to get feedback on your ideas, and can share how you iterated on designs based on feedback.

  • Experience designing digital experiences, with recent experience designing interactive products or tools that demonstrate successful UX solutions, elegant visual design, and clear information architecture.

  • Experience working with engineers to understand technical constraints and opportunities.

Product Design at The Times

The New York Times seeks the truth and helps people understand the world. Product designers support this mission by meeting the needs of Times’ readers and our editorial partners. We are uniquely positioned within the company and in the field of design to shape the future of how we produce and experience the news. We build sustainable and experimental design systems for our homepage, story pages, newsroom publishing tools and platforms, account onboarding, newsletters, apps, audio, NYT Cooking, Games, and so much more. Our work is rooted in empathy, research and data. We work collaboratively, shape product strategy, advocate for the end-user, and elevate the work of our fellow designers and colleagues.

Benefits and Perks

  • An impactful role that supports original, independent, and deeply reported journalism.

  • Competitive health, dental, vision, and life insurance for employees and their families.

  • Responsible retirement planning with a generous 401(k) company match.

  • Competitive parental leave.

  • Ongoing career development with $2,000 a year for conferences and $8,000 a year for tuition reimbursement.

  • Frequent panel discussions and talks by a wide variety of newsmakers and industry leaders.

  • A community committed to the richness of diversity, experiences, and talents in the world we cover, supported by a variety of employee resource groups.

Due to the COVID-19 pandemic, The New York Times is currently remote-only. This Product Design role will be a remote position through at least July 2021. Note that after that time, we expect this to convert to an in-person position based in New York City. We will continue to evaluate our policy and will discuss any updates with candidates.

Applications without portfolios will not be considered. When you apply, please share samples of your work, focusing on projects that showcase your process for problem-solving, rather than just polished, final design work.


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual’s sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local “Fair Chance” laws.