Overview

About Us

Merit’s verified identity ecosystem helps trusted organizations across government and enterprise solve critical real-world problems in workforce development, emergency services, licensing, education, defense readiness, and other sectors. Thousands of trusted organizations – including government agencies and nonprofits – use Merit for digital verification of credentials, licenses, training, and skills.

Using Merit, organizations can capture and certify people-data in containers called merits (Watch this video to learn more: What is Merit?), and grant them to individuals. All of an individual’s merits are stored in one place, providing people agency over their verified data, giving people secure access and selective sharing with other organizations.

By connecting organizations and individuals, the Merit Platform supports a robust verified identity network that serves as a source of truth and trust for entire industries; bringing visibility, liquidity, and trust to people’s data.

Florida Division of Emergency Management

The Florida Division of Emergency Management partnered with Merit to provide a fast, secure, paperless solution for the verification and time-tracking of thousands of volunteers and paid medical professionals assisting with the statewide COVID-19 vaccination efforts. As a result of our work together, FDEM was named a StateScoop 50 Award winner for the State IT Innovation of the Year.

Ohio Department of Education – Afterschool Child Enrichment (ACE) Program

After the Ohio State Legislature created the $125M 2-year Afterschool Child Enrichment (ACE) educational savings account program, the Ohio Department of Education (ODE) contracted Merit to inform parents, guardians, and businesses about the new opportunity and eligibility requirements. Merit developed and delivered support systems, workflows, and digital assets for the ACE program. ODE issued digital credentials to parents and guardians certifying student eligibility, enabling them to use the grants with service providers listed in the Education Marketplace, and the Ohio ACE app is a single destination to view account balances and submit claims.

Virginia’s Department of Professional and Occupational Regulation (DPOR)

DPOR partnered with Merit to streamline licensing and digital credentialing for the more than 300,000 Virginia’s Department of Professional and Occupational Regulation (DPOR) partnered with Merit to streamline licensing and digital credentialing for the more than 300,000 professionals across more than 40 industries that are required to have a license to work. With Merit, those licenses are now digital, accessible, and easily verifiable by consumers and businesses.

Merit’s salaries are competitive and transparent. Here’s a look at our pay bands based on different roles.

Our Values

Merit’s values are more than just words on paper – they permeate the company’s brand, culture, products, and even individual actions. Our values are:

Everyone is a friend. We see opportunities everywhere because Merit has endless ways to grow the already vast and self-propagating Verified Identity graph.

Building a network of truth and trust. Merit is modeling the real world of Verified Identity into a digital one, built on merits. Society values truth, and merits represent truth.

A rising tide lifts all boats. We think about entire industries and how to make the most impact on people’s lives. When we succeed, our employees, partners, and everyone on Merit should succeed.

Measure to meaningfully improve. Work is measured by output, not vanity metrics, and the things we do measure have goals.

Use Merit to build Merit. The strength of the Merit network, platform, and company compounds with the addition of every partner, consumer, and employee.

The Role

Salary Band: $150,450 – $165,500/year

As the sole Product Marketing Manager at Merit, you will support the introduction of new features, products, and services from inception to launch. We need you to help us put our best foot forward every step of the way. We’re looking for a savvy individual who is ready to hit the ground running and is prepared to take ownership of our product market strategy. Our ideal candidate comes with a playbook they know works and is excited to expand it as our company continues to grow.

Merit is a startup environment where you will be expected to roll up your sleeves, take initiative, and get creative about finding solutions to challenges. This is a full-time, 100% remote role, with an in-person expectation of 3-6 days per quarter (US locations).

Responsibilities

    • Be an expert on all Merit products and what makes them valuable to various personas and buyer types.
    • Lead the development and execution of go-to-market plans for our products, enabling marketing, sales, business development and account management to support the overall revenue plan.
    • Own the voice of our products (define the style and write some copy for products)
    • Collaborate with Content Marketing Manager and design to develop a variety of sales enablement tools including one sheets, slide decks, and training materials.
    • Train internal teams on new products and features to empower their ability to take them to market.
    • Conduct market research in the form of industry analysis, surveys, and user/customer interviews.
    • Evaluate projects using relevant KPIs and feedback from existing and prospective customers.

Qualifications

    • 5+ years experience in Product Marketing.
    • Proven track record of success in positioning and launching differentiated products that meet and exceed business objectives.
    • Proven ability to influence cross-functional teams without formal authority.
    • Ability to influence and work collaboratively with sales, marketing and Product Management.
    • Deep familiarity with product marketing tactics and strategies.
    • Background in design and copywriting is a plus.

Soft Skills

    • Collaboration first approach. A strong team player who is able to manage input from multiple stakeholders and foster alignment to identify and deliver the most effective and impactful solutions for the collective.
    • Strong problem solving skills. Able to quickly identify problems, assess accuracy and relevance of information, use sound judgment to generate and evaluate potential resolutions, and to make thoughtful recommendations.
    • Excellent communication skills. Talent for expressing information to both individuals and groups efficiently and effectively using multiple communication pathways. Able to take into account the audience and nature of the information (technical, sensitive, controversial) and adjust communication accordingly. Strong ability and willingness to practice active listening and to calmly deescalate frustration.
    • An eye for detail. A drive to approach all work in a thorough and conscientious manner with the goal of fully understanding scope.
    • Best in class customer service. A welcoming and supportive professional presence for all employees and a strong ability to assess individual needs, provide information or assistance to resolve issues or satisfy expectations, calmly and firmly set issues back on track, and show a strong commitment to providing excellent support.

At Merit, we don’t just accept differences, we celebrate, support and value it for the innate benefit of our employees, the competitive advantage of our products, and the strength of the communities we are a part of. Merit is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We will do our best to accommodate any disabilities or special needs you may have.