About the position
Wirecutter is seeking a testing manager to serve as the primary logistical support leader for Wirecutter’s product testing efforts. The testing manager will act as a bridge between our operations and editorial teams, managing all of the physical product testing processes and procedures in our Long Island City test facility and supporting our local and remote staff in their testing.
In this role, you’ll develop and optimize our testing process including budgeting, planning, scheduling, and supporting Wirecutter’s testing efforts. You’ll also ensure that testing and inventory protocols and procedures are followed, develop methodologies to meet testing objectives, and document all testing policies.
In addition, you’ll oversee Wirecutter’s LIC test center, working closely with our NYC-based editorial, photo/video operations, and facilities teams to ensure all product testing and photoshoots are successfully executed. This position is based in our Long Island City, New York office and is not a remote work opportunity.
Why you should apply
You will be a critical member of Wirecutter’s operations team, and a strategic and logistical partner for our writers and editors. You’ll lead our effort to make our real-world testing a more visibly distinctive and valuable part of our work – not only for our staff, but our readers that depend on our advice and recommendations to improve their lives.
You will develop, oversee and document a product testing program including test planning process and protocols, budgeting, and scheduling that will serve as a core component of Wirecutter’s editorial process for both in-office and remote staff.
You will plan, coordinate and execute testing projects of considerable scope in the LIC test facility in partnership with the editorial, operations and facilities teams.
You will own and manage all test product procurement, shipping & handling, reallocation procedures and systems, and product inventory tracking systems and protocols.
You will collaborate with the editorial and photo/video teams to creatively solve production and testing problems.
You will manage day-to-day operations of our NYC test facility, overseeing the planned test schedule for maximum efficiency with necessary tools, products, and supplies.
You will partner with the facilities team to identify, plan and coordinate repairs, changes or upgrades to the in-office testing facility.
You will promote a positive, fair, inclusive, and collaborative workplace culture.
You will research new test procedures, and evaluate and recommend improvements to existing test protocols.
3+ years experience in a product testing, project or inventory management-based role
Proven experience launching and maintaining internal systems and processes in a management, project manager, or admin role.
Proven experience working with inventory tracking systems.
Excellent interpersonal and communication skills, both written and in person.
Prior project management experience a plus, though not necessarily as a formal project manager
Experience managing a production, creative, studio or similar workspace.
Experience testing or reviewing consumer grade products, and working with remote staff a plus.
Proficiency with Google Workspace, Airtable, Slack, Miro and other project and database management tools.
Passion for Wirecutter’s mission and a commitment to be a part of our innovation and growth.
Wirecutter helps people buy the right things for the way they want to live. The site was founded by journalists in September 2011 and was acquired by The New York Times Company in October 2016. Our recommendations are made through vigorous reporting, interviewing, and testing by teams of veteran journalists, scientists, and researchers.
We pride ourselves on following rigorous journalistic standards and ethics, and we maintain editorial independence from our business operations. Our recommendations are always made entirely by our editorial team without input from our revenue team, and our writers and editors are never made aware of any business relationships. Wirecutter is mission driven and reader supported; learn more about us here.
Even with our office in New York City, Wirecutter remains a highly remote-friendly culture, and proud to employ incredible people across the country. Right now, we are eligible to hire in CA, CO, CT, FL, HI, ID, IL, IN, ME, MA, MI, MN, NH, NY, OH, OR, PA, TX, UT, WA.
Overview of Benefits at Wirecutter and The New York Times Company
Though Wirecutter has a physical office in New York City, the company promotes and encourages a remote workforce, so that our employees can work in flexible and comfortable ways. We are committed to career development, supported by a formal mentoring program as well as tuition reimbursement.
We believe diversity fuels innovation and creativity, and we have a variety of employee groups and task forces across The New York Times Company and Wirecutter dedicated to fostering a diverse and inclusive workplace.
We offer a generous parental leave policy, which was recently expanded in response to employee feedback. Birth mothers receive 20 weeks fully paid, adoptive parents and birth fathers receive 10 weeks also fully paid. Similarly, we offer competitive health and dental insurance, as well as 401k matching.
The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.
The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual’s sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local “Fair Chance” laws.