Overview

About Us

Merit’s verified identity ecosystem helps trusted organizations across government and enterprise solve critical real-world problems in workforce development, emergency services, licensing, education, defense readiness, and other sectors. Thousands of trusted organizations – including government agencies and nonprofits – use Merit for digital verification of credentials, licenses, training, and skills.

Using Merit, organizations can capture and certify people-data in containers called merits (Watch this video to learn more: What is Merit?), and grant them to individuals. All of an individual’s merits are stored in one place, providing people agency over their verified data, giving people secure access and selective sharing with other organizations.

By connecting organizations and individuals, the Merit Platform supports a robust verified identity network that serves as a source of truth and trust for entire industries; bringing visibility, liquidity, and trust to people’s data.

Florida Division of Emergency Management

The Florida Division of Emergency Management partnered with Merit to provide a fast, secure, paperless solution for the verification and time-tracking of thousands of volunteers and paid medical professionals assisting with the statewide COVID-19 vaccination efforts. As a result of our work together, FDEM was named a StateScoop 50 Award winner for the State IT Innovation of the Year.

Ohio Department of Education – Afterschool Child Enrichment (ACE) Program

After the Ohio State Legislature created the $125M 2-year Afterschool Child Enrichment (ACE) educational savings account program, the Ohio Department of Education (ODE) contracted Merit to inform parents, guardians, and businesses about the new opportunity and eligibility requirements. Merit developed and delivered support systems, workflows, and digital assets for the ACE program. ODE issued digital credentials to parents and guardians certifying student eligibility, enabling them to use the grants with service providers listed in the Education Marketplace, and the Ohio ACE app is a single destination to view account balances and submit claims.

Virginia’s Department of Professional and Occupational Regulation (DPOR)

DPOR partnered with Merit to streamline licensing and digital credentialing for the more than 300,000 Virginia’s Department of Professional and Occupational Regulation (DPOR) partnered with Merit to streamline licensing and digital credentialing for the more than 300,000 professionals across more than 40 industries that are required to have a license to work. With Merit, those licenses are now digital, accessible, and easily verifiable by consumers and businesses.

Merit’s salaries are competitive and transparent. Here’s a look at our pay bands based on different roles.

Our Values

Merit’s values are more than just words on paper – they permeate the company’s brand, culture, products, and even individual actions. Our values are:

Everyone is a friend. We see opportunities everywhere because Merit has endless ways to grow the already vast and self-propagating Verified Identity graph.

Building a network of truth and trust. Merit is modeling the real world of Verified Identity into a digital one, built on merits. Society values truth, and merits represent truth.

A rising tide lifts all boats. We think about entire industries and how to make the most impact on people’s lives. When we succeed, our employees, partners, and everyone on Merit should succeed.

Measure to meaningfully improve. Work is measured by output, not vanity metrics, and the things we do measure have goals.

Use Merit to build Merit. The strength of the Merit network, platform, and company compounds with the addition of every partner, consumer, and employee.

The Role

Salary Range: $144,750 – $165,350

Merit is looking for a Sales Engineer who will be responsible for preparing and delivering technical demonstrations and presentations for our customers, both new and existing. This individual will work with customers to understand technical requirements and communicate with internal teams to connect products to meet our customer’s needs and explore product expansion opportunities when deemed necessary. The Sales Engineer will report directly to the VP of Operations.

Merit is a startup environment where you will be expected to roll up your sleeves, take initiative, and get creative about finding solutions to challenges. This is a full-time, 100% remote role.

Responsibilities

    • Build a mastery of the Merit platform, all features, and past use cases
    • Collaborating with sales teams to understand customer requirements and provide sales support
    • Apply their Merit expertise, coupled with their technical background, to demonstrate the Merit platform with prospective clients and help them understand the value of the platform for the client’s specific needs
    • Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers
    • As the client transitions through the contracting phase, assist in ensuring the client has the appropriate Software and Service packages to meet their needs
    • Work with internal Solutions Architects to capture feedback from client requests to expand product offerings
    • Provide technical support on deliver team during high demand times

Qualifications

    • 5+ years experience in sales and the technology field
    • A degree in engineering, business administration, related field or equivalent experience

Soft Skills

    • Strong communication, interpersonal, customer service, and sales skills
    • The ability to relate technical information to non-technical customers
    • Excellent technical and problem-solving skills
    • Willingness to be flexible and adaptive to problem solving
    • Effective leadership and team working skills
At Merit, we don’t just accept differences, we celebrate, support and value it for the innate benefit of our employees, the competitive advantage of our products, and the strength of the communities we are a part of. Merit is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We will do our best to accommodate any disabilities or special needs you may have.