Please do not apply for this role if you are not physically located in the Americas (UTC- 7 to UTC-3) While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast.

The role:

Reporting to The Director of Sales, we’re looking for an experienced SDR manager who is passionate about people and creating new customers. Ready for a new challenge to build their own team, the SDR Sales Lead will hire and develop a team of SDRs as well as create motions and processes to generate significant revenue opportunities from Hotjar’s trial accounts.

What you’ll do:

  • Work with the Director of Sales to develop the SDR strategy
  • Hire & develop a team of 4-5 SDRs within an inclusive, feedback-centred environment.
  • Create Processes & Motions to improve sales performance while also improving the buyer experience.
  • Work with our People Ops team to grow a diverse, high-functioning sales team, promoting an open, honest and inclusive environment, while allowing the team to experiment, fail fast and learn
  • Create a coaching culture by providing support and feedback to the team and encouraging sharing of best practices and insights.

What you’ll bring to the role and make you a great fit for our team:

  • Experience with not simply leading, but developing a diverse team in a high velocity and product-led environment.
  • Inbound sales operations experience working with high-volume mid-market customers
  • Experience with SaaS metrics such as MRR, ARPA and Churn,
  • Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company valuesculture and ways of working.
  • Must submit to a background check confidentially processed by our third-party.

Compensation range:

The starting compensation range for this role typically falls in the $80,000 USD to $85,000 USD base + plus an OTE of 40% of your base annually.

Hotjar compensation approach

Our ranges are established after performing market research but the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

Hotjar Perks

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of annual leave. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

Here at Hotjar, we welcome team members of all backgrounds, identities, and experiences. Working with respect is built into our core values: we are honest, tolerant, and inclusive. We celebrate the uniqueness and strength found in diversity. We all commit to creating a safe working environment and are allies to those less privileged. And we fully believe that living by these values helps us to make our company, and our product, better.