Overview

We believe in having a transparent hiring process to provide a fair and inclusive experience to all our candidates. 

Our team is dedicated to ensuring you have a great candidate experience, and that starts with outlining our hiring process from start to finish so you know what to expect every step of the way (no surprises!)—click here to learn more!


Do you get excited about vastly improving performance in large complex products? Have you helped build a culture of performance and partnered with engineering teams to keep performance top of mind? Do you have a high attention to detail and a keen analytical mind? Does the idea of joining a rapidly growing tech company excite you? If yes, read on!

 

As a Senior Backend Engineer  (Performance) at Thinkific, you’ll work closely with our Product Ops and Devops/SRE teams, Principal Engineers and our CTO to do everything possible to eke out performance optimizations at every layer of our application from the front end to the database. You care about identifying, measuring,  analysing and improving performance bottlenecks. We have a highly engaged company that cares deeply about our customers— we believe building trust with our customers is one of the primary keys to our success and that’s where you come in. The reliability and speed of our product are of paramount importance when it comes to building and maintaining that trust.

 

In this role, you will:

  • Hunt down, benchmark, triage and improve performance bottlenecks within our applications, at whatever layer they might be found
  • Perform root cause analysis of performance issues and lead the implementation of corrective actions
  • Oversee system performance lifecycle and identify key metrics for performance improvements
  • Code review the code of your fellow engineers with a particular mindset towards the performance implications of changes
  • Participate in knowledge sharing activities with team members and provide mentorship for your fellow engineers

To be successful in this role, you must:

  • Have at least 5 years of experience as a software engineer working in a web application setting, preferably with Ruby on Rails.
  • Have a strong desire to  improve the performance of web applications using tools to benchmark performance through SQL analysis, writing or refactoring code for performance, and reviewing the code of other engineers from a performance perspective
  • Be skilled at performance benchmarking  and optimizing SQL queries
  • Have strong verbal and written communication skills

You might be the person we’re looking for if you:

  • Are eager to learn and grow—you’ve likely attended post-secondary education, continue to seek opportunities to level up your skills or have equivalent professional experience in a similar role
  • Can demonstrate that you’re a performance thought leader
  • Have experience optimizing PostgreSQL in a production environment
  • Are experienced in working within a multi-tenanted application
  • Are driven to continually improve by investing time in learning about new technologies  and techniques and/or working on your own projects
  • Have been described as “organized and analytical with attention to detail”
  • Possess a lot of responsibility and autonomy—no one will be looking over your shoulder to be sure you’ve got it right!
  • Read our How we build at Thinkific blog and are excited about how we work, Blue Sky Week and the challenges we are solving for our customers

Bonus points if you:

  • Are  knowledgeable about Performance Engineering, Test methods,  and tools (JMeter, BlazeMeter, Gatling, Locust, Soasta or similar)
  • Have Ruby on Rails experience
  • Have experience analysing and optimizing performance at the network level
  • Are experienced in analysing and optimizing performance at the application server level
  • Have worked with GraphQL and/or Golang in a production setting

This is an incredible role for the right candidate. We can’t wait to meet you!


About us:

We’re about the results of online learning and the people along the way! Thinkific is a software platform that enables entrepreneurs to create, market, sell, and deliver their own online courses.

Our mission is no less than to revolutionize the way people learn and earn online by giving them the tools they need to turn their expertise into a sustainable business that impacts both them and their audience. We believe in meaningful, innovative work: we’re building and expanding an incredible product that empowers course creators around the globe while working collaboratively to learn and succeed together. Together, we’ve served over 50,000 course creators and more than 25 million students, and these numbers are growing each day!


Why we think you’ll like working with us:

  • Be part of a team of incredibly talented, passionate, and driven people focused on building and innovating on a best-in-class learning platform
  • Make an impact with your work—each person has an equal opportunity to contribute to our goals and every day, we get to see how Thinkific is empowering both course creators and their students
  • Join one of the fastest-growing companies in Canada and find opportunities to grow in your own career—offering advancement opportunities for our team members is important to us!
  • Contribute to Thinkific’s award-winning culture—we’re one of Canada’s Most Admired Corporate Cultures and a certified Great Place to Work!
  • We offer competitive salaries, a comprehensive benefits package including health, dental, vision, and mental health coverage, and an Employee and Family Assistance Program to support the wellbeing of you and your family
  • Whether you’re at our Vancouver HQ or working from home, you’ll have the opportunity to build meaningful relationships with Thinkers on your team and across the company through team-wide events, meet and greets with new team members, and regular social events
  • Have fun with our team, even while we’re working remotely—join us for an online games session, virtual trivia and paint nights, at-home fitness challenges, or even an online coffee brewing demo!
  • Get additional health and wellness support through a lifestyle or health spending account to put your dollars where you need it most, whether that’s subsidizing your gym membership, covering out-of-pocket expenses, or getting new gear
  • Enjoy our open vacation policy and flexible work environment, because we know the importance of having a great work-life balance (and sometimes, you do your best work in slippers)
  • Learn and Grow is one of our values and we take it seriously, providing opportunities through lunch and learns, training, workshops, mentorship, and our $1500 education allowance
  • Grow your career AND your family at Thinkific—you’ll be taken care of with our parental leave top-ups as you add to your family
  • Meet the many @dogsofthinkific (and yes, they’re as cute and cuddly as they look)
  • Work with the hardware you’re most comfortable with, and upgrade or replace your system when you need to with our technology bonus
  • Get set up for success, whether that’s at the office or at home. Whether you need a monitor, laptop stand, keyboard, mouse, or even a desk, we’ll work to ensure you have what you need to do your best work
  • Be confident bringing your whole self to work—we’re proud to be an inclusive company with a diverse team and values grounded in ethics and equality
  • Here at Thinkific, we know that the different perspectives on our team have led to amazing ideas, more innovation, and, ultimately, our success as a company. Our team welcomes applicants of all backgrounds, experiences, beliefs, identities, and statuses. Whoever you are—we can’t wait to meet you!