Overview

About FireHydrant

FireHydrant is building the only reliability focused platform. The FireHydrant platform includes Incident ResponseStatus Pages, and more, so you can take control of your complex system, reduce downtime, and work better together. We’re a Series A company with around 50 employees who sit across the United States and we’re growing. Check out our blog to learn more about us.

About the Role

This is an exciting opportunity to work across our engineering team to help all of us level up. You’ll be sharing expertise and building excellent tooling and best-practices with us around monitoring, observability, and reliability. You’ll be collaborating with engineers across our growing team as well as finding ways to help all of us be more successful at providing the tool our customers use to mitigate incidents.

We’re looking for people with a strong background in working with an organization to shape the SRE practice from the ground up. And, as with all roles here, you should be comfortable learning new skills and mentoring others new to the space.

You’ll be working on

  • Helping to improve and refine our on-call and incident management process, how we handle incidents and how we learn from them
  • Updating and maintaining our development and production environments’ observability to ensure they are reliable and available
  • Working to further improve our disaster recovery plan and acting as a mentor for the rest of engineering around how to plan for these types of incidents
  • Refining and improving our Service Level Objectives to help us improve our internal Service Level Agreements and Indicators

We’re looking for someone who

  • Has experience as an SRE working to help ensure the reliability, stability and scalability of applications by increasing observability
  • Has experience working on Developer Empowerment by implementing and advocating for tooling automation for engineering teams
  • Is looking to help educate and mentor not only our engineers but the larger FireHydrant organization on best-practices for site and service reliability
  • Is excited to pilot new programs to help us grow in our incident response maturity by running Game Days, running audits around availability and performance, and to continue to improve our customer experience

Benefits

  • 100% employer-paid health, vision and dental premiums for the employee and 75% of dependents
  • Unlimited vacation policy with a minimum requirement of three weeks off per-year
  • Wellness program: reimbursements for your gym membership, athletic equipment, nutrition plans, etc
  • Education budget: conferences, books, online courses, etc
  • Home office stipend: get your workspace set up in a way that works best for you
  • 401k match

Life at Fire Hydrant

  • We’re remote-first with employees around the US, our headquarters is in NYC (Union Square)
  • 1-2x per year we will gather as a company, depending on the safety of such gathering
  • We collaborate through Slack, Zoom, Figma, Notion, and Clubhouse
  • We practice healthy work-life balance; we expect sustainable working hours and require use of your minimum three (3) week vacation time
  • Kind candor – we expect honesty delivered through kindness, first and foremost
  • Transparency & equity – information is shared openly in Slack channels; we welcome ideas and contribution regardless of role or experience level
  • Mutual mentorship – we believe in the power of mentorship and that everyone (of all skill levels) has something to learn, and something to teach

Compensation

FireHydrant believes that everyone should be compensated fairly and we strive for transparency within our organization and the industry. We set our salaries at the 75th percentile based on compensation data from hundreds of companies at our stage and everyone in a given role is paid the same without adjusting for locality. The compensation for this role is $171,000, $180,000, or $204,000 depending on leveling.