Overview

Cribl is a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We’re backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams.

We need an engineer who loves working with customers. At our stage, pre-sales, post-sales, customer success and support are all the same, so we’re looking for an engineer who wants to roll up their sleeves to help customers see and realize the value of Cribl. We are looking for a technical person with great communication skills, who loves working hands-on with customers. We are looking for people who love to get stuff done, and laugh a bit along the way. Cribl is a serious company that doesn’t take itself too seriously.

Responsibilities:

  • Help customers understand the value of Cribl during the sales process
  • Demo the product and answer customer questions during initial sales calls
  • Support customers during proof of concept sessions
  • Answer inbound customer support questions
  • Help customers roll out Cribl post sale into production
  • Document interesting use cases in blog posts and product documentation

Minimum Qualifications:

  • 5+ years in a customer-facing role, preferably in a pre-sales engineering or consulting capacity
  • Deep knowledge of the IT and/or security shops with the U.S. DOD and/or intelligence community
  • Experience with Logs, Metrics, IT Operations and Security
  • Play with the product, be prepared to give us feedback

*Please note, government security clearances are not required for applicants to this role

Bonus points/Preferred Qualifications:

  • Splunk Experience
  • No fear! Speak your mind
  • Good jokes, or maybe better, bad jokes
  • Experience working remotely

What we offer:

  • Competitive Salary
  • Stock Options
  • Medical, dental, and vision insurance
  • Flexible spending account (FSA)
  • 401(k) plan offered
  • Parental Leave
  • Professional Development and Career Growth
  • Generous Vacation and Holiday Policy, including 2 Floating Holidays to use for holidays you observe
  • Social Responsibility Employee Group that reflects our value-driven company culture

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed. We work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.