Moz is looking for a strong mid or senior level Node.js Software Developer to join the User Services team, responsible for building applications to support all invoicing, charging, and subscription-management for Moz products.
The User Services team at Moz is responsible for ensuring we have the services we need to keep business running. This includes User Authentication and Logins as well as Subscriptions management and Billing. The team is part of the larger engineering group at Moz which supports the development of Moz’s core SaaS products. Engineering collaborates across roles and disciplines to deliver tools for digital marketers in all industries and aspects of Search.
What you’ll do:
Lead the team through our agile framework to scope projects and deliver software against the subscription and payments problem-space using using the following technologies:
Work collaboratively with the engineers on the User-Services team to ensure quality and performance of the systems through code reviews, documentation, analysis and enforce engineering best practices to ensure high-quality software
Contribute to our devops culture by maintaining our systems, including creating documentation, runbooks, monitoring and alerting, integration tests, etc.
Maintain SLAs for our applications, add logging, metrics and alerts to ensure errors are proactively identified and corrected.
Lead and mentor people through architecture design and development for new features and capabilities, and for migration of legacy systems, to meet business and customer needs.
Take turns in the on-call rotation, handling systems and operations issues as they arise including responding to off-hours alerts
Build internal administrative tools for customer support, account management, and other business users
Share information and help unblock team members using your expertise and experience to enable them to learn and contribute effectively.
Collaborate with other teams on dependent work and integrations as well as be vigilant for activities happening outside the team that would have an impact on the work that User Services does.
At least 5 years of experience as a software engineer delivering products or services using web technologies
Experience working with relational databases
Experience working with API design and distributed backend systems
Experience working remotely with a distributed team
Great problem solving skills
Led a team of engineers on a project and seen it to successful completion
Experience mentoring junior team members
Been involved in a cross-team effort for improving adherence to standards eg. Observability
Worked on a payments processing system
Experience working with AWS
Experience working with Stripe API
About Moz Group
The Moz Group, a subsidiary of Ziff Davis, Inc (NASDAQ: ZD), is a leading provider of marketing technology solutions primarily for small and medium-sized enterprises, consisting of a portfolio of brands across digital media and cloud services. Our SEO brands include Moz and STAT, Email Marketing brands include Campaigner, iContact, Kickbox, and SMTP, and finally our Communications brands are made up of Line2 and eVoice.
The Moz Group is committed to building diverse teams where people of all identities and backgrounds are welcome, included, and respected. We work to help close the gender gap in tech, and to actively recruit people from other underrepresented groups. We strongly encourage women, gender diverse people, and minority candidates to apply.
Our parent company, Ziff Davis, has once again achieved a perfect score of 100 in the Human Rights Campaign (HRC) Foundation’s 2023 Corporate Equality Index (CEI). The CEI is a vital benchmarking tool that evaluates corporate policies and practices, and our consistent top score demonstrates our ongoing dedication to maintaining a diverse and inclusive work environment for all.