Overview

The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.

But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.

User Experience Designers are responsible for investigating user needs, creating designs, and communicating design decisions for all Cayuse products. They work iteratively, researching, designing, negotiating, and collaborating with Engineering and Product Management to produce software that is pleasant, usable, accessible, sensibly consistent, and high quality.

RESPONSIBILITIES

Discovery

  • Participate in user research including internal and external interviews, discussions with customer advisory boards, and other direct research activities to inform new and derivative interaction concepts.
  • Offer interaction concepts to stakeholders and end-users for feedback, selection, and refinement.
  • Evaluate existing workflows to help determine where improvements are needed, using research tools such as summative testing, expert evaluation, shadowing, and the like.

Design

  • Design features, patterns, interfaces, and workflows using a user-centered approach. Find design solutions that are easy to use, bring clarity to complex workflows, reduce training time for end-users, and are considerate of user priorities and pain points.
  • Maintain an information architecture that supports intuitive navigation and information retrieval for a range of user types within complex software systems.
  • Work with Product and Engineering teams throughout the development cycle to define, document, and communicate feature requirements.
  • Deliver design assets including interactive prototypes and development-ready UX and UI specifications.
  • Work with Engineering teams to improve interactions and design elements during development, and to release consistent and easy to use features.
  • Help negotiate design and implementation details to achieve good experiences in a timely and straightforward manner, keeping an eye on scope.
  • Help develop resources for understanding and communicating about the products. These could include workflow diagrams, site maps, mockups, or demo prototypes.

User Testing

  • Conduct usability testing as you design. Plan and run testing sessions, evaluate and document results, and iterate based on your findings.

Standards and Compliance

  • Assist in writing and maintaining UX documentation including pattern libraries and style guides.
  • Make use of and extend existing patterns to foster rapid development while improving overall experience quality.
  • Work with Product, Engineering, QA, and other teams to deliver software that’s accessible to everyone, in terms of practical accessibility as well as WCAG compliance.

REQUIREMENTS

  • Two or more years of UX design experience for enterprise software or web applications.
  • Experience conducting generative and evaluative UX research.
  • Working knowledge of design and prototyping software such as Figma, Sketch, or Axure.
  • A demonstrated ability to articulate the rationale for design decisions.
  • Strong written, verbal, and visual communication skills.
  • Great attention to detail, conceptual thinking, and adaptability.
  • Able to work well independently and with teams.
  • Experience working in an Agile environment.

NICE TO HAVES

  • Strong visual design skills.
  • Working knowledge of HTML, CSS, and JavaScript.
  • Experience designing for frontend frameworks like React or AngularJS.
  • Experience delivering designs that scale and segment elegantly—designs which can be released incrementally, repeated across features, and resized based on product needs.
  • Experience with responsive design and designing for mobile.
  • Experience designing for accessibility.
  • Experience writing and maintaining design documentation, and a strategic approach to change management in design.
  • Experience with service design and systems thinking.
  • Experience in academic administration, research administration, or on a research team.

ADDITIONAL INFORMATION

  • Travel to customer on-sites and industry conferences as needed (3%).
  • Must be able to remain in a stationary position for up to 50% of the time.
  • This is a security sensitive position, requires a background check, and will need to adhere to the Cayuse Information Security Management System.

BENEFITS + MORE

    • Medical – Employer pays 90% of employee premium (PPO + HSA available)
    • Vision
    • Dental
    • Short term disability covered
    • Generous Paid Time Off
    • Commuter benefits
    • Parental Leave
    • Casual Work Environment
    • 401k
    • Wellness Incentives

Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.