Overview

Tackle.io enables enterprise software companies to accelerate the use of Cloud Marketplaces like AWS, Azure and Google. Our vision is to transform the way software is bought and sold with a laser focus on helping customers build and drive significant channels of revenue through the Cloud Marketplaces.

You’d be a good fit for Tackle if you value: 

Progress over process

Treating one another fairly

Pragmatic solutions

Flexible, remote first culture

Light-weight process and high autonomy

About The Opportunity:

The UX Writer will be a part of a well-funded, fully remote, growth-stage company helping shape the way that software is bought and sold in the Cloud Marketplaces (AWS, GCP, Azure and Red Hat). We are built on the foundation that a 100% remote team can be the healthiest, happiest and most productive; from the beginning we have been intentionally building a phenomenal culture that ensures everyone feels connected no matter where they are working from. Our platform has enabled some of the software industry’s most successful names to get listed, start selling, and scale their Cloud Marketplace operations.

Tackle’s Product and User Experience Team is growing and evolving at a fast pace. We balance consistent innovation and improvement of existing products with new and exciting greenfield projects. You will work in an exciting, positive environment surrounded by kind, talented, creative people. Tacklers have a bias to action, and we act without ego; in all interactions we know it is critical to respect, value and support each other. We succeed and fail as a team, with a mindset of pursuing success instead of avoiding failure. Wellness is a critical pillar of the company and we live this value in a variety of ways, with empathetic servant leadership at every level and flexible working hours to ensure a healthy work-life harmony.

In This Role You Will:

    • Partner with members of our UX and Product teams in the area of content development to better understand core business problems and opportunities that can be addressed by the Tackle platform.
    • Write clear and concise content ( labels, navigational elements, interface language, accessibility content, detailed UX guidelines around visual style, component behaviors, as well as provide editorial advice) for an audience of designers, developers, content strategists and product managers.
    • Contribute regularly to core areas of our Design System.
    • Participate in story mapping and defining or grooming user stories.
    • Support the research process and interviewing efforts of our users, cloud partners and stakeholders.
    • Be a part of an embedded, collaborative product development team with the goal of achieving a common, shared understanding of what we are building and why we are building it.
    • Embrace a culture of respect, inclusion, collaboration, and transparency.

You Should Have:

    • 2+ years of UX writing or technical writing in either B2B or Enterprise products.
    • An ability to tell an exceptional story through the lens of a user or stakeholder through your design choices and one that encourages empathy.
    • A systems-thinker who loves to build simple and elegant experiences for complex products.
    • Experience working collaboratively with Product Managers and Designers.
    • A portfolio of work that demonstrates exceptional writing skills. Excellent written and verbal communication skills.

TACKLE VALUES:

Start with the customer – We exist to help sellers sell more & sell faster, and we measure all of our decisions with our customers’ goals at the forefront.

How we embody this value:

-We celebrate when our customers celebrate

-We’re active listeners and intent observers

-We always aim to be consistent, reliable, and trustworthy

Paint the art of the possible – We continuously innovate on how we do things, always looking for a better, smoother way for our customers and for each other.

How we embody this value:

-We think big to solve problems and make our customers lives easier

-We challenge the status quo, break down barriers, and aren’t afraid to experiment or get uncomfortable

-We take calculated risks, we own our mistakes, and we support one another

Operate with integrity – We have a bias for action and we communicate both internally and externally with candor, empathy, and authenticity.

How we embody this value:

-We first seek to understand and then take thoughtful action

-We are committed to fostering inclusivity and belonging for all employees

-We’re accountable for our work and responsive to issues impacting colleagues and customers

Learn and grow together – We work as a team, we celebrate wins, and we have fun together as we strive for professional and personal growth.

How we embody this value:

-We’re curious and cognizant of emerging tools, trends, and new ways of looking at old problems

-We’re purposeful about supporting and connecting with other teams across the company

-We invest in personal wellness & professional development and we believe in aligning personal and professional passions

The Process:

We have a transparent and streamlined hiring process that can typically be completed in one to two weeks:

·       Phone screen

·       3 additional video chat interviews (on occasion there may be opportunities for in-person interviews)

·       Offer

Benefits of joining the Tackle Team:

Full-time employees currently enjoy these amazing benefits:

·       Work remotely

·       Competitive Salary

·       Health, Dental and Vision Coverage

·       Company off-site Summits

·       Monthly Wellness Reimbursement

·       Internet and Phone Reimbursement

·       $500 Home ergo/office set up

·       Generous Vacation Plan

·       401k

·       Technology tools to do your best work

·       Company Surprises and Swag

·       Awesome Co-workers

We are a welcoming and diverse team with a wide range of backgrounds and experiences.  We were born and built remote and welcome others who believe remote companies are the way companies will be built into the future. At this time, we can only accept applicants who reside within the United States.

Tackle.io is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation