Stack Overflow is the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. More than 60 million professional and aspiring programmers visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.

We partner with businesses to help them understand, hire, engage, and enable the world’s developers. The products and services are focused on technical recruiting, developer marketing, and enterprise knowledge sharing. Our clientele includes Google, Microsoft, Bloomberg, and many other Fortune 500 names.

The Vice President Sales Operations (VPSO) directs the firm’s support investments in sales force effectiveness and manages functions essential to sales force productivity. These include planning, reporting, quota setting and management, sales process optimization, sales training, sales program implementation, sales compensation design and administration, and recruiting and selection of Salesforce talent. The VPSO is responsible for the overall productivity and effectiveness of the sales organization. Reporting to the Chief Revenue Officer (CRO), the VPSO fosters close working relationships with internal and external stakeholders to ensure the sales organization’s efficient operation and success.

What You’ll Do:

  • Designs, implements, and manages sales forecasting, planning, and budgeting processes.
  •  Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization.
  • Ensures planning, forecasting and budgeting efforts are appropriately integrated with other planning processes employed within the firm. ·
  • Provides leadership to the sales organization, and counsel to the CRO in implementing sales organization objectives that appropriately reflect the firm’s business goals. ·
  • Responsible for equitably assigning salesforce quotas and ensuring the firm’s financial objectives are optimally allocated to all sales channels and resources through the quota program. ·
  • Accountable for the timely assignment of all sales organization objectives. ·
  • Partners with senior sales leadership to identify opportunities for sales process improvement.
  • Facilitates successful implementation of new programs through the sales organization by ensuring a well defined, efficient sales process is in place for launch. Fosters an organization of continuous process improvement. ·
  • Prioritizes investments in enabling technologies in support of sales organization productivity.
  • Recommends changes and enhancements to the company Customer Relationship Management technology platform. ·
  • Responsible for the optimal deployment of sales personnel. Makes recommendations for changing sales roles, coverage models, or team configurations in order to maximize sales productivity.
  • Leads a change management process to build organizational understanding of proposed changes, establish support from key leadership stakeholders, and effectively implement new deployment and job models. ·
  • Works closely with senior sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success.
  • Aligns reporting, training, and incentive programs with these performance management priorities. ·
  • Ensures sales reports and other internal intelligence is provided to the sales organization.
  • Develops new reporting tools as needed. Coordinates with sales leadership and other stakeholders to lead efficient and accurate sales force reporting initiatives. ·
  • Working closely with sales leadership and Human Resources, establishes a sales force training plan focused on developing and reinforcing critical sales competencies.
  • Working with Human Resources and senior sales leadership, designs sales incentive compensation programs that provide market-competitive pay, reinforce sales organization strategy, and align with business and sales organization objectives. ·
  • Overseas sales compensation plan administration.
  • Establish sales compensation program rules, policies, and procedures.
  • Ensures sufficient resources are assigned to adequately administer sales compensation programs.
  • Works closely with Accounting, Finance, and Human Resources to establish rules, policies, and procedures associated with sales compensation
  • Directs and supports the consistent implementation of company initiatives

Accountabilities and performance measures:

  • Achievement of firm sales, profit, and strategic objectives
  • Accountable for the on-time implementation of sales organization quotas and performance objectives
  • Accountable for the thorough implementation of sales organization-impacting initiatives.
  • Responsible for the efficient allocation of technology, support, and training resources impacting the sales organization.
  • Accountable for accurate and on-time reporting essential for sales organization effectiveness
  • Achievement of strategic objectives defined by company management.

Organizational Alignment:

  • Reports to the Chief Revenue Officer (CRO)
  • Directly manages one or more Director/Manager Sales Operations.
  • Directs the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed, coordinating with the appropriate management resources. ·
  • Fosters close, cooperative relationships with peer leaders and other senior executives.

What you should have:

  • BA degree; masters in business administration (MBA) or equivalent preferred
  • 10 + years in sales, sales leadership or sales operations
  • 5+ years of sales or sales management experience in a business-to-business sales environment
  • 5+ years in a sales operations, business planning, or sales support management role
  • Experience successfully managing analytically rigorous corporate initiatives

What you’ll get in return:

  • Competitive Base Salary
  • 20 days paid vacation
  • Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days
  • Stock options
  • Completely free health insurance (no copay, no premiums)
  • Gym membership reimbursement
  • Employees will never be poked with a sharp stick

If you want to work remotely…. We’ll reimburse you up to $2,000 to set up a great home office.

If you want to work in our office… You’ll be in our headquarters in New York City, and enjoy additional benefits like free lunch every day prepared by our own in-house chefs, transportation reimbursement, and all the espresso you can drink.

Work Environment:

We’re a remote-friendly team. Whether you work remotely or work out of our office (re-opening June 2021 at the earliest due to COVID-19), you’ll be part of a remote work culture that emphasizes online communication (Slack, GitHub, Hangouts, Zoom, Stack Overflow for Teams).

Employment is conditioned upon successful completion of a background check and upon having the appropriate legal right to work.

Diverse teams build better products.

Legally, we need you to know this:

Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

But we want to add this:

We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.