Overview

Update to: 

  • https://delmain.co/careers/account-manager/

:Delmain is a full-service digital marketing and web design agency. Our focus is on helping dentists get more patients through their websites. 

We’re looking to add an Account Manager to our growing team. This position drives our agency forward and helps us build lasting relationships with our chosen partners. You will play an important role as the main point of contact for our clients and internal team members, exceeding client expectations and helping dentists grow their practices through our digital marketing efforts. 

Our ideal candidate is someone who thinks outside of the box, is excited to help dentists grow their practices, and learn new skills along the way. 

We look forward to helping you: 

  • Take personal ownership of client accounts, lead meetings, and present new strategies and recommendations 
  • Hone your communication, leadership, and project management skills ● All we ask is that you’re excited to learn, grow, and challenge yourself 

At :Delmain, we are building a culture where our differences are our strengths. We actively seek candidates who have diverse beliefs, backgrounds, education, and skills. 

:Delmain is… 

  • Focused on providing digital marketing & web design services to US-based dentists. ● Currently, we’re a remote company based in Oregon. We have transitioned to remote work and do not (and do not expect to) work in a physical office environment for the foreseeable future. 
  • Run using the Entrepreneurial Operating System (EOS). If you’ve worked in an EOS company before, tell us about your experience in your cover letter! If you haven’t, we’ll teach you everything you need to know. EOS is built around 6 components: People, Vision, Data, Issues, Process, and Traction, and requires strong leadership and individual accountability. Learn more here

Duties & responsibilities

  • 35% – Lead, guide, and liaise with the internal team and clients on their digital marketing and advertising efforts. Nurture client relationships to build trust and respect ● 20% – Compile, analyze, and report on digital marketing data from Google Analytics, Google My Business, Google Ads, Facebook Ads, and Google Search Console ● 15% – Work with the team to ensure clients are meeting Key Performance Indicators. Discover new opportunities to reach partner goals 
  • 10% – Lead internal and partner meetings and presentations 
  • 20% – Other 

○ Coordinate new client onboarding materials and processes 

○ Identify and troubleshoot client website issues 

○ Support fellow Account Managers on internal projects 

○ Push clients, and the agency, creatively and strategically 

Formal qualifications 

  • 2+ years working in an agency setting 
  • Basic understanding of digital marketing, content strategy, Google/Facebook advertising, and web design best practices 
  • Experience coordinating, managing, or leading clients/teams 
  • Proven track record of gaining trust and respect from clients and team members ● Ability to understand client needs and communicate them internally to successfully meet and exceed KPIs and expectations 
  • Experience working with Google Analytics and task management software like Asana ● Keen attention to detail and budgets 
  • Superb organizational and prioritization skills 
  • Experience solving complex problems and thinking strategically 
  • BA or BS in marketing, communications, or a similar field, or equivalent experience ● Experience in dental marketing or healthcare a plus 
  • Residence in Oregon is required 

The formalities 

  • Hours: Full-time / Salaried 
  • Paid Time Off 
  • Health & Dental Insurance 
  • Retirement Plan 
  • Remote Work Stipend 

Working at :Delmain

  • We take our core values seriously — they aren’t just things we say, they guide how we make decisions, interact with each other, plan our workdays, and choose the clients we partner with 
  • We balance our workload with a team-wide effort to work no more than 40 hours per week 
  • Every other month, we work a half-day and then enjoy a team outing. Recently, we’ve played virtual bingo together, had trivia quizzes, and played games at the park. 

Diversity & inclusion 

Join us on our journey 

“Diversity is counting numbers. Inclusivity is making numbers count.” Nichole Barnes Marshall At :Delmain, we recognize we need to work on both. 

We ask thoughtful questions. We learn together. We strive to be a place where every voice is heard and represented. As we grow our culture and our team, we seek to represent diverse beliefs, backgrounds, education, and skills. 

How to apply 

Please send a resume and cover letter to careers at delmain.co. In your cover letter briefly tell us how you align with our core values: 

  • Curiosity – We are open to the possibility that there is a better way to do things ● Neighborly – We share in mutual communication, respect, and trust 
  • Balanced – We maintain a healthy work-life balance in all of our relationships ● Positivity – We see the best in everyone and every opportunity

To apply for this job email your details to careers@delmain.co & share how you heard about this role.

To apply for this job email your details to careers@delmain.co