Overview

ABOUT US

Traditional health care is broken. Galileo is here to fix it. We’re a rapidly growing health startup that combines intuitive design and clinical expertise to deliver affordable, quality care for all.

Galileans, as we like to call ourselves, are dedicated to flipping the traditional health care model into a modern solution for today—and beyond. Our empathetic, mission-driven culture puts our patients first, celebrates creative problem solving, and moves quickly to build great products. Our teams work collaboratively, so there’s plenty of day-to-day interaction.

Galileo’s Care Delivery team is focused on delivering the highest quality, value-based healthcare to the populations who need it most. Our innovative approach surrounds patients with an integrated care team that includes medical, behavioral and social support, effectively caring for the whole patient and delivering healthcare that places patient needs at the center. The Acquisition and Engagement Specialist is responsible for new patient outreach and for building the foundation that supports strong patient-care team relationships, which are critical to our work.

What You’ll Do

  • Foster connections and trust with new patients via phone, demonstrating Galileo’s values and approach by listening carefully to patients’ needs and identifying areas where our care teams can support
  • Leverage a range of creative solutions, problem solving, and resourcefulness to find and reach patients who will benefit from Galileo’s high-touch care model
  • Collaborate closely with our care teams to ensure all patients have a high-touch, cohesive onboarding experience, and are quickly and effectively brought into the fold

We’d love to hear from you if have:

  • Exceptional ability to connect with different types of people, quickly building trust and rapport
  • Natural tenacity and optimism in the face of hard problems and a spirit of collaboration
  • Growth mindset and openness to feedback and new ideas, always looking to grow and learn
  • Discipline and organization to meet weekly patient outreach metrics and goals
  • Strong conviction around Galileo’s mission of providing high quality, robust healthcare to patients who need it most
  • Bonus points if you have an interest or background in data/analytics/Excel

About the position

  • This position is a part-time contractor position
  • Flexibility in hours worked each week between 9:00 am – 5:00 pm EDT

HOW WE HIRE

Galileo is committed to hiring the best team possible to build health care that works for everyone. We value a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds—including, but not limited to—race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Galileo is an Equal Opportunity Employer and provides reasonable accommodations to applicants and employees with a qualifying disability or conflict with a sincerely held religious belief, unless doing so would cause an undue hardship or fail to eliminate a direct threat.