Overview

Brightline is on a mission to build a bright future for every child, bringing extraordinary behavioral health care to children and families.

We’re in the middle of a behavioral health crisis that we can’t ignore—especially not when it comes to our children. 1 in every 5 children has a behavioral health condition, yet up to 80% still get little or no help. Far too many families face insurmountable barriers when their child really needs help, and parents are too often left feeling alone and without the support they need. We can do so much better. That’s why we’re here!

Brightline is convening a team of leading coaches, clinicians, technologists, business leaders, and creative thinkers to completely transform what behavioral health care looks like. Together, we’re building exceptional technology and real-world care to bring a warm, supportive, and goal-oriented experience to families. And we’re all here to help children and families thrive.

About the Role

Brightline is embarking on an exciting period of rapid growth. We are looking for standout and experienced behavioral health coaches to join our team! At Brightline, our coaches partner with caregivers, children and teens in a structured and compassionate setting. Through our established programs, they teach valuable skills to increase coping strategies and reduce tough behaviors, and our coaches are available over chat to provide the ongoing support.

Primary responsibilities:

  • 1:1 coach care delivery: we have created innovative digital tools and thoughtfully-designed programs that give you the time to focus on delivering outstanding care via video sessions and asynchronous chat.
  • Multidisciplinary care team support: coaches at Brightline support families in clinical services as a liaison between them and their therapeutic and psychiatric care providers.
  • Content navigators: not every family is ready for or wanting 1:1 care services, and that’s okay! Our coaches are available to help members navigate content available on the app and triage into different services when they are ready.
  • Group educators: collaborate with others at Brightline to develop and deliver impactful education to families through workshops, group classes and new content development.

About You

Minimum Qualifications

  • Masters degree in a psychology related field
  • 1 year experience in a behavioral health setting
  • 1 year (formal or informal) experience working with children, youth or families
  • Experience with child and family focused CBT, motivational interviewing and SMART goal setting

or

  • NBC-HWC certified
  • 5 years relevant experience, to include direct service in a behavioral health setting
  • 1 year (formal or informal) experience working with children, youth or families

You will thrive at Brightline if you have:

  • A passion for our mission to redefine behavioral health for children and their families
  • Previous experience in digital health coaching (this is a great plus!)
  • Eager to learn and develop competencies in delivering evidence-based behavior change approaches
  • Excellent written and verbal communication skills; able to explain complex topics in age appropriate and digestible formats
  • Exceptionally detail oriented, organized, independent, non-judgemental and compassionate with warm and engaging working style with families
  • Adaptable and comfortable with change; able to adapt to technological developments quickly (high proficiency)
  • Culturally responsive; open to and capable of working with diverse populations and perspectives
  • Open to receiving and providing constructive feedback
  • The drive to be part of building something new – to work hard, to be your best self and to change the lives of our families

Note: this is an unlicensed position only. We are unable to hire licensed clinicians for this role and do not provide supervision towards clinical licensure.

This is a remote position.

Brightline is an equal opportunity employer and encourages all applicants from every background and life experience to apply.