Overview

ThreeFlow is looking for teammates who are naturally curious and love to ask questions, even when it means questioning industry standards. We cultivate an inclusive culture where everyone can contribute, grow, and feel valued. As our first carrier partnership manager, you’ll support our 40+ certified carrier relationships and drive expansion. You’ll work closely with a cross-functional team to build creative, scalable solutions and an outstanding partner experience.

About the role

  • Support the operations of the partnership team
  • Secure internal and external executive support of partnership commitments, goals, and tradeoffs
  • Directly work with carriers to deliver outstanding service, answer questions, and troubleshoot issues
  • Serve as the voice of our partners, articulating their business objectives and working cross-functionally to meet and exceed them
  • Partner with marketing to ensure that we’re delivering relevant and impactful content to prospective and existing partners
  • Collect feedback and use data to find opportunities to further our strategic partnerships
  • Track and report on engagement trends, and surface training opportunities

About you

  • 4+ years of client success/account management experience in employee benefits. Life, disability, dental, vision, worksite, or stop loss experience preferred
  • Passion for serving as a trusted advisor, with a deep curiosity to understand your clients, their motivations and needs, and how to approach ensuring their success
  • Cross-functional experience communicating and maintaining relationships with internal partners
  • Able to seamlessly switch from tactical to strategic, driving action and improvement by using data to build scalable solutions
  • Outstanding communication skills with the ability to provide clear and concise guidance through emails, calls, or virtual meetings
  • Meticulous attention to detail, with strong organization and prioritization skills
Please note that immigration sponsorship (H-1B, TN, etc.) is not currently available for this position.

Our (FTE) benefits

  • Competitive salary and equity
  • Comprehensive health benefits for you and your family
  • 401(k) plan
  • Generous paid time off
  • Paid parental leave
  • Stipend to improve your work from home experience

Our values

ThreeFlow’s core values are the foundation of our culture and remain constant as we grow.
  • Constantly push boundaries
    We think beyond what might be easy or obvious when we’re problem solving. We get scrappy and creative in front of hurdles.
  • Collaborate enthusiastically
    Our collaboration as a team is our most valuable asset. We’re able to go farther when we act together.
  • Work with respect
    We’re deliberate, honest, and kind with the words and actions we use. We believe people have positive intent with their actions.
  • Grow together
    We value developing ourselves personally and professionally to achieve our goals. We encourage taking chances and celebrate curiosity.

About ThreeFlow

ThreeFlow is a Benefits Placement System, a new category of enterprise software that allows benefits brokers and insurance carriers to manage the entire placement process in one shared system. We make it easier for carriers to win business and brokers to empower employers with the details they need to make better decisions. By connecting people, systems, and information, we enable easier communication, a quicker process, and better decisions making busy people more productive. Learn more at threeflow.comThreeFlow is committed to building an inclusive working environment regardless of gender, sexual orientation, religion, ethnicity, race, education, age, or other personal characteristics. We believe that people do their best work when they can be themselves, and we’re creating an environment to enable them to do just that.