Tackle.io enables enterprise software companies to accelerate the use of Cloud Marketplaces like AWS, Azure and Google. Our vision is to transform the way software is bought and sold with a laser focus on helping customers build and drive significant channels of revenue through the Cloud Marketplaces.
As the Community & Social Media Manager, you will work within Tackle’s marketing team and report to the Director of Content & Brand. Our ideal candidate excels at building relationships with internal stakeholders, influencers, and customers and understands how to scale those relationships to form a valuable community. You’re a good fit for this role if you’re emotionally intelligent, coachable, and can thrive in a fast-paced, data-driven environment.

You will:

    • Develop the community strategy, roadmap, and success metrics
    • Scale the community’s reach by strategically generating engagement initiatives, content,  programs, and events
    • Work with marketing and customer journey teams to build a community of Tackle advocates
    • Participate in and facilitate conversation and engagement within the community and across social channels
    • Measure, analyze, and track community data
    • Own and manage Tackle’s organic social media presence – driving our social calendar, managing production, and engaging directly with people in our community
    • Inspire and empower consistent Tackle employee participation in the community & on social channels
    • Identify opportunities to contribute to broader conversations on social, expand our audience, and introduce new people to Tackle

You have:

    • 4+ years of experience as a Community or Social Media Coordinator, Community or Social Media Manager, or similar role
    • Experience planning and executing community engagement activities and programs
    • Experience running social media channels and campaigns (bonus points if you’re comfortable with video marketing)
    • Well-versed across tried and true social platforms (LinkedIn, Twitter, YouTube)
    • Exceptional communication skills (verbal, visual, and written) with an eye for quality, creativity, and attention to detail
    • Strong time and project management skills and experience working successfully with diverse departments and groups of people
    • Preferable experience with community platforms and tools (but not required)

You’ll Love This Role If You:

    • Embody our Core Values: We grow together. We continually innovate. We are honest. We measure all of our decisions with our customers’ goals at the forefront
    • Are an adaptable self-starter, organized and driven, with a passion for process and relationship-building
    • Can learn and adapt to the Tackle brand and voice
    • Enjoy a dynamic, fast-paced, high-growth startup environment
    • Aren’t afraid to ask questions and be naturally curious both in your role and also for your own professional development
Start with the customer – We exist to help sellers sell more & sell faster, and we measure all of our decisions with our customers’ goals at the forefront.
How we embody this value:
-We celebrate when our customers celebrate
-We’re active listeners and intent observers
-We always aim to be consistent, reliable, and trustworthy
Paint the art of the possible – We continuously innovate on how we do things, always looking for a better, smoother way for our customers and for each other.
How we embody this value:
-We think big to solve problems and make our customers lives easier
-We challenge the status quo, break down barriers, and aren’t afraid to experiment or get uncomfortable
-We take calculated risks, we own our mistakes, and we support one another
Operate with integrity – We have a bias for action and we communicate both internally and externally with candor, empathy, and authenticity.
How we embody this value:
-We first seek to understand and then take thoughtful action
-We are committed to fostering inclusivity and belonging for all employees
-We’re accountable for our work and responsive to issues impacting colleagues and customers
Learn and grow together – We work as a team, we celebrate wins, and we have fun together as we strive for professional and personal growth.
How we embody this value:
-We’re curious and cognizant of emerging tools, trends, and new ways of looking at old problems
-We’re purposeful about supporting and connecting with other teams across the company
-We invest in personal wellness & professional development and we believe in aligning personal and professional passions
The Process:
We have a transparent and streamlined hiring process that can typically be completed in one to two weeks:
·       Phone screen
·       3 additional video chat interviews (on occasion there may be opportunities for in-person interviews)
·       Offer
Benefits of joining the Tackle Team:
Full-time employees currently enjoy these amazing benefits:
·       Work remotely
·       Competitive Salary
·       Health, Dental and Vision Coverage
·       Company off-site Summits
·       Monthly Wellness Reimbursement
·       Internet and Phone Reimbursement
·       $500 Home ergo/office set up
·       Generous Vacation Plan
·       401k
·       Technology tools to do your best work
·       Company Surprises and Swag
·       Awesome Co-workers
Tackle welcomes and celebrates diverse team members and is committed to creating a safe and inclusive environment for all employees. At this time, we can only accept applicants who reside within the United States.
Tackle.io is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation