Overview

ClassDojo’s goal is to accelerate humanity’s progress, by giving every child on Earth an education they love.

We started by building a network that connects teachers, children, and families. ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what’s happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries, all built by a team of 65 people [1]). We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with deep backgrounds in education and large scale consumer internet, including Instagram, Netflix, Dropbox, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.

What you’ll do:

As ClassDojo’s Head of Design, you’ll invent, test and scale the products that build the future of education for tens of millions of children. You’ll be very hands-on in every aspect of product development, from setting vision and strategy through to the details of execution on a cross-functional team.

You’ll also coach the design team, supporting them in turning customer insights and strategy into simple, elegant, emotive products that people love. You’ll ensure we learn fast by exploring divergent prototypes, rapidly testing them with users, and converging on feasible, innovative products people love.

You might be a good fit if:

You are a master of consumer product discovery: you know how to rapidly research, discover, prototype and deliver high quality consumer products with a cross-functional team. You are obsessed with understanding customers, have shipped innovative products, and can share what you learned along the way. You own all aspects of design, including setting strategy, gathering qualitative and quantitative insights, creative exploration, rigorous testing and rapid iteration.

You are a strong strategic problem-solver: you thrive in identifying and refining problems to solve. You have the ability to think at a high level about product strategy and vision—not just ‘how it should look’ but ‘what we should build’. You can think and talk about the bottom line: business discussions and analytics don’t scare you. You contribute to high-level strategic decisions with the rest of the product and executive teams.

You value craftsmanship: You have high standards for your work: you ship simple, elegant products. You ensure your products take us closer to the big picture, and you look after the details. You also know design doesn’t end after you’ve shipped: you work with cross-functional teams to ensure our products continually deepen product-market fit with our users. You give and solicit feedback from other designers in order to continually raise our bar for quality.

You have deep design knowledge: you’re a prolific designer with relevant work that you’re happy to share and discuss with us. You’re familiar with common microinteractions in use (on mobile, web, desktop, etc), and have nuanced views on how to make many of them even better. You’ve shipped great experiences across several platforms, and you know what translates and what doesn’t.

You are a strong player-coach: you’re a strong coach for your people. You have experience hiring, managing and leading groups of highly-talented designers.

You are a strong communicator: you are able to clearly articulate your thinking, verbally and in writing. You proactively share your work, even if it’s still in progress, bringing the team along with you. You have a sharp ambiguity filter, always seeking to clarify what is unclear for yourself and for others.

[1] Some more context:

– ClassDojo, an app to help teachers and parents communicate better, raises $35M (TechCrunch)

 Closing the Gap Between Classrooms and Students, ClassDojo Sees Skyrocketing Usage (Crunchbase)

 ClassDojo’s Second Act Comes with First Profits (TechCrunch) and Sam’s note about it.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones.