Overview

Coinbase has built the world’s leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy and increase economic freedom around the world.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.

As the Director of Listings, you will be responsible for leading the team that works with asset issuers with the aim of listing them for trading and custody on the Coinbase platform.  Coinbase has ambitious plans for expanding the number of assets it supports and for providing a great experience for asset issuers of all sizes.  You will build out the  team and the set of relationships with external partners who will help to dramatically scale this function.   You will also work closely with cross-functional partners on the product, security, legal, compliance and sales teams to optimize the funnel for the listings process.  You are a builder who is passionate about process innovation and excellence and you know how to guide teams to achieve it.

What you’ll be doing (ie. job duties):

  • Work with internal stakeholders and asset issuers¬† to establish key performance metrics, and set up the pipeline to track them across the listings process
  • Identify bottlenecks in different parts of the process and finding ways to eliminate or circumvent them
  • Build the capacity to scale the onboarding, review and approval of assets through both internal and outsourced resources
  • Work with our product and data teams to define the necessary tooling that will enable us to scale interactions with asset issuers
  • Work with the product team to identify new features and functionality for¬†Asset Hub¬†that will improve the asset issuer experience

What we look for in you:

  • 10+ years of experience building and leading high-performance teams for a client facing functions in operations, support, or product operations, ideally in tech or fintech
  • Track record of finding innovative ways to scale processes and teams e.g., through process redesign, automation or third party outsourcing
  • Experience overseeing the establishment of metrics and instrumentation of processes to track and improve performance
  • Proven expertise working cross-functionally with product, engineering, compliance, legal and sales
  • Builder mentality with a focus on crafting great customer experiences
  • Models Coinbase values (clear communication, efficient execution, continuous learning, and positive energy). Humble, flexible, eager to learn.
  • Excellent written and spoken communicator. Highly data driven.

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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