About the Position
Wirecutter is looking for a Director of Product Management to shape the user experience across several reader-facing surfaces. This is a great opportunity for someone who wants to grow existing, beloved products, understand evolving reader behavior, and have the chance to foster deeper relationships with our existing readership and develop new audiences.
Reporting to the Chief Digital Officer, you will lead a team of 4-5 product managers across several cross functional teams, and collaborate closely with peers leading product design, engineering, program management, and technical product management. Ideally, you will have meaningful experience with content and commerce and the implications for design, technology and data.
You should love to work with others and solve problems in groups, with the leadership skills to influence and inspire. And you should have a passion for the readers, products, and mission of Wirecutter and The New York Times.
Own the translation of the strategy and priorities into actionable product roadmaps
Make data-informed decisions about business performance, pricing, and growth opportunities.
Drive new subscriber acquisition by continuously optimizing our conversion flow and minimizing churn.
Lead collaboration with technology, editorial, and revenue to identify reader, business, and technology needs, with an ability to synthesize these into clear, actionable priorities and user experiences
Lead discovery and research for new features/functionality, while ensuring the company is always moving as quickly as possible, applying an iterative testing approach vs. a waterfall one
Oversee the creation of highly effective, reader first user experiences that simultaneously drive overall business metrics, with a focus on audience growth, subscriber conversion and click-through rates
Drive a best-in-class product development process, from idea generation to build out, including the leveraging of agile methodologies, data and human-centered design approaches
Manage and develop the product management and product design talent, growing both their expertise and leadership skills
Product management experience at the leadership level, including media, subscription products, and mobile
Experience with deep qualitative user research and practice applying insights to tests and features
Excellent verbal and written communication skills
A great listener who loves giving and receiving honest, thoughtful feedback
The ability to balance longer-term planning with getting features out the door
Grasp of the engineering challenges and primary technologies that support a media business
Passion for The Times’ mission and a commitment to be a part of our innovation and growth
Wirecutter helps people buy the right things for the way they want to live. The site was founded by journalists in September 2011 and was acquired by The New York Times Company in October 2016. Our recommendations are made through vigorous reporting, interviewing, and testing by teams of veteran journalists, scientists, and researchers.
Consider us a best-of list for everyday things; a curated gallery filled with only interesting, useful objects; a thank-you note to the designers and engineers who create the stuff that makes our lives better; a geeky friend with next-level research skills who tests everything they buy so you don’t have to. The point is to make buying great gear quickly easier so you can get on with living your life.
We pride ourselves on following rigorous journalistic standards and ethics, and we maintain editorial independence from our business operations. Our recommendations are always made entirely by our editorial team without input from our revenue team, and our writers and editors are never made aware of any business relationships. Wirecutter is mission driven and reader supported; learn more about us here.
Our Company Principles
Our principles help us create a work environment that breeds trust, respect, learning and is one that we all are excited about showing up to each day.
Seek Understanding: We are lifelong students who want to understand the world around us. We are curious to understand our readers, how we get better at our own disciplines and how we can work better together. This means we are active listeners, information hunters and empathetic.
Explain Why: Because we seek to understand, we value the importance of explaining our ideas and our understanding. This means we are constructively candid, sharing our perspectives and the thought process behind it. And then learning from the conversation that ensues. We are all teachers and students, helping each other grow.
Solve Things: We love to solve things, whether they are our own problems, our readers problems or our colleagues problems. While we often can solve problems on our own, we believe our best results come out when we solve them together.
Get It Done: We are passionate about getting things done. Whether it is our own individual work or teamwork, our instinct is to forge a path forward and learn as we go. This means we continually focus on how to turn work into achievable chunks, communicate those effectively to the team and efficiently execute against them.
Make It Better: We aren’t satisfied with perpetuating the status quo. We’re always looking forward. We live to change the world around us for the better, making a difference in our own lives and our readers’ lives. If we are being ambitious enough, this means that we will both fail and succeed and we take pride in owning both of those outcomes as long as we are learning.
Even with our offices in New York City and Los Angeles, Wirecutter remains a highly remote-friendly culture, and proud to employ incredible people across the country. Right now, we are eligible to hire in AZ, CA, CO, CT, FL, HI, IA, IL, IN, MA, ME, MI, MN, NH, NY, OH, OR, PA, TX, UT, WA.
Overview of Benefits at Wirecutter and The New York Times Company:
Though Wirecutter has physical locations in both NYC and LA, the company promotes and encourages a remote workforce, so that our employees can work in flexible and comfortable ways. We are committed to career development, supported by a formal mentoring program as well as tuition reimbursement. The New York Times Company offers frequent panel discussions and talks by industry leaders (Sheryl Sandberg, Melinda Gates and Ta-Nehisi Coates are a few recent examples), that we encourage our employees to attend.
We believe diversity fuels innovation and creativity, and we have a variety of employee groups and task forces across The New York Times Company and Wirecutter dedicated to fostering a diverse and inclusive workplace.
We offer a generous parental leave policy, which was recently expanded in response to employee feedback. Birth mothers receive 16 weeks fully paid, adoptive parents and birth fathers receive 10 weeks also fully paid. Similarly, we offer competitive health and dental insurance, as well as 401k matching.
The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.
The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual’s sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local “Fair Chance” laws.