Overview

Who We Are and What We’re About:

Brightline is on a mission to build a bright future for every child, bringing extraordinary behavioral health care to children and families.

We’re in the middle of a behavioral health crisis that we can’t ignore—especially not when it comes to our children. 1 in every 5 children has a behavioral health condition, yet up to 80% still get little or no help. Far too many families face insurmountable barriers when their child really needs help, and parents are too often left feeling alone and without the support they need. We can do so much better. That’s why we’re here!

When you join Brightline, you’re joining a team that has an unstoppable drive to change the lives of families across the country. We’re a team of thoughtful problem-solvers, expert and kind clinicians, and experienced operators and technologists. Above all, we’re committed to helping each other succeed, learn, and grow—all while bringing care to families when, where, and how they need it.

No matter what you’re looking for in your next role, we’re pretty confident that you’ll #FindItAtBrightline.

About the Role:

As the Lead Product Manager of Mobile at Brightline, you will own the vision, roadmap, and execution of our mobile app strategy. In this 0-1 role, you will lead the launch of our first mobile app and build an experience that motivates families to stay engaged with Brightline. The ideal candidate will develop a deep understanding of members’ needs within the behavioral health space and be able to capitalize on the value mobile provides in this environment. This high visibility product leader will own critical business metrics related to first engaging with and staying engaged within the app.

Reporting to the Senior Director of Product Management for Member Experience, you will collaborate closely with Design, Engineering, Marketing, Data Science and Product partners in setting the mobile roadmap, planning and analyzing experiments, and influencing cross-functional decision-making.

Primary Responsibilities:

  • Launch company’s first mobile app on Android and iOS for members. Define new mobile experience, prioritize use cases, and drive user engagement throughout the mobile app. Improve user experience and increase user engagement through the mobile app.
  • Own the roadmap and vision for mobile. Define strategy and roadmap for the mobile app. Identify new concepts and experience for mobile and lead execution and delivery. Partner with and communicate strategy across the company.
  • Lead experimentation plan and drive app improvements: Collect and synthesize testing data and user insights to improve mobile experience. Define and measure key metrics for success for the app and run tests to improve engagement.
  • Collaborate with cross-functional and cross-company teams to ensure seamless user experience. Partner with design and engineering to define and ship experience. Integrate experience and handoffs between desktop, mobile web, and other users (businesses and provider).
  • Up-level product development: Provide process best practices/learnings to uplevel product development throughout the company. Improve all mobile experiences by sharing mobile learnings.

About You:

  • Fired up about our vision to redefine behavioral health for children and their families
  • Strong self starter and comfortable with high levels of ambiguity and greenfield work
  • An executional powerhouse who is comfortable learning and moving fast
  • User first mindset and passionate about understanding people’s journeys and upleveling their experiences
  • Data driven and highly analytical, adept at using experiments to learn and iterate quickly
  • Excellent at synthesizing insights and using intuition when all the information isn’t available
  • Outstanding communication and cross-functional partnership skills across all levels of the company
  • 3+ years working on mobile experience development and design
  • 5+ years of Product Management, ideally with experience launching mobile apps
  • Bonus points for experience shipping 0-1 products
  • Healthcare, wellness, or Enterprise benefits experience a plus

Benefits + Perks: 

  • Remote first and focused on community—we have Bright Spots with employees across the country (check out more info below) + generous work-from-home stipend
  • Competitive compensation & benefits packages because we know the work you do is hard and we recognize how valuable you are, including an unlimited PTO policy + 14 paid holidays, Health, Vision, Dental, 401k, and stock options
  • Collaborate with diverse members across teams with weekly group learning opportunities and team breakfasts (and offsite retreats in the future!)
  • Dedicated time for your health and wellness, including group workouts and meditations hosted by Brightline employees
  • With your help, we’ll build diverse & equitable programs and experiences

Brightline is a nationally distributed team with many of our team members located throughout the country, some of those being: New York, Boston, Seattle, Portland, Atlanta, Houston, Denver, Minneapolis, San Diego, and Los Angeles. The Brightline office is headquartered in the SF Bay Area, but we consider all local and remote (U.S.) candidates. 

At Brightline, we believe that collaborative, diverse, and empathetic tech & product teams can create transformational products to change the lives of families across the country. In a conscious effort to create a diverse and inclusive environment for our employees and the families we serve, we celebrate our individual differences and walks of life. Brightline is an equal opportunity employer and encourages all applicants from every background and life experience to apply.