BenchSci is a remote first organization. At this moment, we are welcoming applicants from Canada, the US and the UK for this position.

BenchSci’s vision is to help scientists bring novel medicine to patients 50% faster by 2025. We empower scientists to run more successful experiments with the world’s most advanced, biomedical artificial intelligence software platform.

Backed by F-Prime, Inovia, Golden Ventures, and Google’s AI fund, Gradient Ventures, we provide an indispensable tool for scientists that accelerates research at 16 top 20 pharmaceutical companies and over 4,300 leading academic centers. We’re a certified Great Place to Work®, and top-ranked company on Glassdoor.

The Manager, Enterprise Scientific Liaisons leads a team of Enterprise Scientific Liaisons who support BenchSci’s pharmaceutical and biotech clients. You will report to the Director of Scientific Services and Support. You are an experienced people and thought leader with deep scientific expertise, who can steer a motivated team in a dynamic environment.

You Will:

    • Become a subject matter expert of BenchSci technology and use your knowledge to communicate value to industry scientists and key account stakeholders, including executive leadership
    • Build trusted relationships with users to understand the impact BenchSci has had on their research
    • Develop an understanding of your customer’s therapeutic, functional research and organizational landscape, using your scientific lense to contribute to account growth strategy
    • Guide new product launches with customers by answering scientific, product questions, and providing 1:1 consultative insight sessions to lead impact on their research projects
    • Be a voice of the customer: collaborate internally at BenchSci to help improve product functionality, communicating challenges and suggesting optimizations and new ideas to address the needs of your customers
    • Occasionally represent BenchSci at relevant conferences, trade shows and networking events
    • Stay up-to-date on new scientific and technology trends
    • Work with leadership to translate corporate goals into priorities and tactical execution plans for your team
    • Directly manage a team of up to 8 scientists by allocating resources, and managing individual and group performance. This includes performing formal employee performance reviews and career growth discussions
    • Provide mentoring to team members concerning craft knowledge
    • Help with new employee onboarding within the Scientific Liaison team
    • Assist in reporting to BenchSci leadership on key account activities
    • Team representation in other internal projects

You Have:

    • A Ph.D. in Biology, Life Sciences or a related field
    • 5+ years of experience working in the pharmaceutical industry in a customer-facing role
    • 3 + years of experience managing motivated teams of scientists
    • Experience working as a field application scientist or technical specialist
    • Experience working consultatively with pharmaceutical customers in-person driving impact and long-term value
    • The ability to navigate customer landscapes and build relationships at all levels of the scientific and operational teams
    • Ability to translate and infuse functional and technology capabilities into scientific discussion
    • Ability to learn from and adapt to an ever-evolving product
    • Comfortable spending time with clients and presenting in front of audiences of varying sizes and tenure, both in-person and remotely
    • A team player able to thrive in a fast-paced environment and manage competing priorities
    • An experience with making a real impact through your work within the life sciences industry
    • A valid passport and driver’s license, and willingness to travel up to 50% of the time, including internationally (depending on location)
    • [Bonus] Experience in the pre-clinical R&D sectors of oncology, immunology, rare diseases, cardio-metabolic diseases, GI, or related therapeutic areas.

Benefits and Perks:

An engaging remote-first culture

A competitive compensation package that includes BenchSci equity options

Comprehensive health and dental benefits

Emphasis on mental health with $2500 CAD (or equivalent in your country’s currency) for Psychologist, Social Worker, or Psychotherapist services

Three weeks of vacation plus an additional day for every completed year

Unlimited flex time to use toward sick days, personal days, religious holidays, birthdays and appointments

Additional time-off: 2 weeks for Winter Holidays, every other Friday in July and August, your birthday, and more!

Generous parental leave benefits with a top-up plan or paid time off options

A $2000 CAD (or equivalent in your country’s currency) Annual Learning & Development budget

A $1000 CAD (or equivalent in your country’s currency) work from home allowance to make your home setup perfect for you

A lifestyle spending account for employees to receive reimbursement for eligible expenses related to wellness, lifestyle and productivity $2500 CAD  (or equivalent in your country’s currency) per year

Our Culture:

At BenchSci, we’re committed to cultivating an inspiring, inclusive, and equitable work environment for high performing, ego-free, self-starting individuals with a growth mindset, who enjoy the challenge of solving hard problems. We recognize that everyone here is a person first and an employee second. We want people to feel cared for and supported to bring the best versions of themselves to work and help the company achieve its mission. We believe culture is critical to success and invest accordingly.

We live and promote our FASTT values of Focused, Advancement with Speed, Tenacity, and Transparency. We work hard to maintain an engaging, supportive environment where everyone can do their best work. To learn more, read our culture deck.

Diversity, Equity and Inclusion:

We’re committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey. To learn more, read about our DEI initiatives.

Accessibility Accommodations:

BenchSci provides accessibility accommodations during the recruitment process. Should you require any accommodation, we will work with you to meet your needs.

BenchSci is a remote first organization. At this moment, we are welcoming applicants from Canada, the US and the UK for this position.