Overview

The Manager, Enterprise Scientific Liaisons leads a team of Enterprise Scientific Liaisons who support BenchSci’s pharmaceutical and biotech clients. You will report to the Director of Scientific Services and Support. You are an experienced people and thought leader with deep scientific expertise, who can steer a motivated team.

BenchSci is a remote-first organization. At this moment, we are welcoming applicants from Canada and the US for this position.

You Will:

    • Become a subject matter expert of BenchSci technology and use your knowledge to communicate value to industry scientists and key account stakeholders, including executive leadership
    • Build trusted relationships with users to understand the impact BenchSci has had on their research
    • Develop an understanding of your customer’s therapeutic, functional research and organizational landscape, using your scientific lense to contribute to account growth strategy
    • Guide new product launches with customers by answering scientific, and product questions, and providing 1:1 consultative insight sessions to lead impact on their research projects
    • Be a voice of the customer: collaborate internally at BenchSci to help improve product features, communicating challenges and suggesting optimizations and new ideas to address the needs of your customers
    • Occasionally represent BenchSci at relevant conferences, trade shows and networking events
    • Stay up-to-date on new scientific and technology trends
    • Work with leadership to translate corporate goals into priorities and tactical execution plans for your team
    • Directly manage a team of up to 8 scientists by allocating resources, and managing individual and group performance. This includes performing formal employee performance reviews and career growth discussions
    • Provide mentoring to team members with respect to craft knowledge
    • Help with new employee onboarding within the Scientific Liaison team
    • Assist in reporting to BenchSci leadership on key account activities
    • Team representation in other internal projects

You Have:

    • A Ph.D. in Biology, Life Sciences or related field
    • 5+ years of experience working in the pharmaceutical industry in a customer-facing role
    • 3 + years of experience leading motivated teams of scientists
    • Experience working as a field application scientist or technical specialist
    • Experience working consultatively with pharmaceutical customers in-person driving impact and long-term value
    • The ability to navigate customer landscapes and build relationships at all levels of the scientific and operational teams
    • Ability to translate and infuse functional and technology capabilities into scientific discussion
    • Comfortable spending time with clients and presenting in front of audiences of varying sizes and tenure, both in-person and remotely
    • Experience with making an impact through your work within the life sciences industry
    • A valid passport and driver’s licence, and willingness to travel up to 50% of the time, including internationally (depending on location)
    • [Bonus] Experience in the pre-clinical R&D sectors of oncology, immunology, rare diseases, cardio-metabolic diseases, GI, or related therapeutic areas.

Benefits and Perks: 

An engaging remote-first culture

A great compensation package that includes BenchSci equity options

15 days vacation plus an additional day every year; plus company closures for 15 more days throughout the year

Unlimited flex time for sick days, personal days, religious holidays

Comprehensive health and dental benefits Emphasis on mental health with $2500 CAD* for Psychologist, Social Worker, or Psychotherapist services

A $2000 CAD* Annual Learning & Development budget

A $1000 CAD*  home office set-up budget

A $2500 CAD*wellness, lifestyle and productivity spending account for employees

Generous parental leave benefits with a top-up plan or paid time off options

*Benefits are tied to Canadian dollar amounts and would be converted to local currency for those in other countries. Moving to local currency allotments in the future.

About BenchSci:

BenchSci’s vision is to help scientists bring novel medicine to patients 50% faster by 2025. We empower scientists to run more successful experiments with the world’s most advanced, biomedical artificial intelligence software platform.

Backed by F-Prime, Inovia, Golden Ventures, and Google’s AI fund, Gradient Ventures, we provide an indispensable tool for scientists that accelerates research at 16 top 20 pharmaceutical companies and over 4,300 leading academic centers. We’re a certified Great Place to Work®, and top-ranked company on Glassdoor.

Our Culture:

BenchSci relentlessly builds on its strong foundation of culture. We put team members first, knowing that they’re the organization’s beating heart. We invest as much in our people as our products. Our culture fosters transparency, collaboration, and continuous learning.

We value each other’s differences and always look for opportunities to embed equity into the fabric of our work. We foster diversity, autonomy, and personal growth, and provide resources to support motivated self-leaders in continuous improvement.

You will work with high-impact, highly skilled, and intelligent experts motivated to drive impact and fulfill a meaningful mission. We empower you to unleash your full potential, do your best work, and thrive. Here you will be challenged to stretch yourself to achieve the seemingly impossible.  Learn more about our culture.

Diversity, Equity and Inclusion: We’re committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey.  Learn more about our DEI initiatives.

Accessibility Accommodations: Should you require any accommodation, we will work with you to meet your needs. Please reach out to talent@benchsci.com.

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