Overview

Product designers at Fonoa are given problems to solve, not a list of features to design.

As a Product Designer at Fonoa, your responsibility will be to understand our target customers, internalize our business goals, analyze competitive product offerings, devise and deliver best in class design and work on implementing it (with our front end team).

Everything you touch will be consumed by our customers and partners, and you will have a direct and immediate impact on everything we ship.

In your role, you will own projects from conception to launch and measure success through data and user research. You’ll play a key role in roadmapping, feature design, and the quality of our products, and your work will impact both user and business goals.

Fonoa is a product-led company where everything is organized around delivering best of breed products to our customers. You will be at the forefront of our efforts and hold a key role as we scale.

We are solving one of the largest yet unsolved problems in global e-commerce and looking for people with a hunger for a new challenge and drive to solve a ubiquitous problem for companies selling globally.

Our clients range from world-leading marketplaces, e-commerce, delivery to household-name mobility companies.

Responsibilities

  • Work with product managers, engineers, and other product designers to define both the long-term strategy and short-term tactics for our product suite
  • Help defining the full product cycle from user goals, models, user journeys, user flows to high fidelity interfaces and translate them into wireframes and interactive prototypes
  • Design unified experiences across application platforms, including information architecture and interaction design
  • Proficiency with using prototyping tools such as Figma
  • Collaborate with software developers to transform product visions into intuitive, high quality experiences
  • Focus on key skills, whether that’s research, UX, wireframes, prototypes, designs — and you’ll have the opportunity to sharpen the skills you’re looking to develop
  • Work in a highly collaborative fashion with the design, product, and project teams
  • Consider all parts of the experience, from copy to animations to business model, when designing.

Requirements

You are the right fit if you have

  • 4+ years of digital product design experience working on web and native applications
  • Experience with B2B SaaS
  • Strong portfolio a must (candidates without demonstrated software design experience will not be considered)
  • Experienced in user research and usability testing but also have the ability to move quickly based on known requirements
  • Able to reduce complex problems down to the right balance of flexibility, power, and ease of use
  • Skilled in storytelling (explaining your work, process, and decisions)
  • Comfortable designing based on limited business requirements and open to iterative feedback to help our company produce its best work
  • Think in systems and are able to extrapolate and extend shared patterns and behaviors
  • Posses a collaborative work style, growth mindset, and get-it-done attitude

Benefits

  • A very competitive compensation package including equity
  • Ability to work from any place in the world
  • A budget to purchase any equipment you need to do your job properly or access to a co-working space
  • An annual, expenses paid global meetup of the Fonoa team somewhere fun in the world (post-Covid)
  • A place on a rocketship backed by best-in-class VCs and operators innovating in an overlooked and unsexy area and doing it profitably and sustainably
  • A community and culture of builders and problem solvers

About Fonoa

At Fonoa, we automate taxes for marketplaces, digital content platforms, ride-sharing, delivery, SaaS, and e-commerce globally.

If you want to launch a business today, there are plenty of products out there to help you get going – from Stripe for payments to Twilio for customer engagement.

How come figuring out taxes is so hard? Why isn’t there an easy way to implement a solution to handle all your taxes on products and services sold worldwide?

Enter Fonoa.

We help clients reduce the cost of operations and manual workload when selling internationally.

Our product suite enables users to automatically assign tax rates to each online transaction, create locally compliant receipts & invoices, and report them to tax authorities.

We are an API-first company and our product suite runs seamlessly with minimum manual work required from the user.

Our mission is to automate repetitive and fragmented manual tasks conducted by finance teams and developers via an easy to use API.

Our clients range from world-leading marketplaces, e-commerce, delivery to household-name mobility companies.

We are a remote-first team working across +10 countries. We focus on building best in class products based on observed customer needs and previous industry experience.

Our team has an excellent track record of solving challenging problems at companies such as Uber, Amazon, Grab, Hopin, Farfetch, McKinsey, Trivago, Rocket Internet, and EY.

We are expanding our global presence and looking for many new team members to join us!

Fonoa Culture

  • Fonoa is a fully remote company and team members working across 9 different countries in a fully-distributed way
  • Flexible hours, set your own schedule that fits you
  • Best ideas win, no matter who expresses them
  • Builder’s first mindset. We give everyone a lot of autonomy to think of and deliver on their ideas
  • We move fast and enable small teams to ideate, prototype, test, and iterate quickly
  • Flat structure, excited team members, great incentives, no corporate BS
  • We value writing, mental clarity, and neat digital organization skills
  • We nurture asynchronous communication enabling everyone in the team to organize their work however they see fit

Location

Remote but has to be between UTC-1 and UTC+3. Please don’t apply if you can’t fit your long-term schedule during those working hours. However, we will soon be expanding our preferred time zones, so stay tuned!

We only accept applications from individuals. We are not looking for outsourcing agencies. Any request or application from companies will not be processed.