Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to make PR pros more successful by providing them with technology to find journalists to pitch, monitor media, quantify their impact and work more efficiently with their teams.

Self-funded, globally distributed, and growing quickly, Crain’s named Muck Rack one of the best places to work in 2019, 2020, and 2021! We value resilience, transparency, ownership, and customer devotion and infuse these values into everything we do.

Position Overview

As our Product Manager, PRM, you would own driving the “stickiness” of our flagship product and finding the best features to help us grow. Meanwhile you will work with a growing product team to streamline and improve team and company operations. As a Product Manager you would own the work from discovery and research, through definition, launch and iteration for our next set of new features for our PRM product.

True for all three Product roles, you will report to our VP of Product and join a challenge motivated 10-person Product team of product managers, product operation managers, product designers, and media database managers motivated to build a best in industry solution. Regardless of role, as part of an early stage company on a growing team, you’ll have a tremendous opportunity to contribute to our growth while defining your career and have a massive impact.

At Muck Rack, you will…

  • Create a vision for the product and translate that into a product roadmap you own.
  • Define metrics to assess the health of your product and roadmap and enact a plan for quality assurance.
  • Analyze and monitor qualitative and quantitative data on Muck Rack usage to develop world-class user experiences looking to create, manage and deliver feature plans, roadmaps, project plans and specifications.
  • Drive tooling and efficiency across Product, Engineering, Design and Data teams.
  • Interview users to understand and identify needs and requirements of what Muck Rack should build.
  • Create, manage and deliver feature plans, roadmaps, project plans and specifications.
  • Lead and participate in all stages of product development including research, project planning, product development organization, QA testing and launch.
  • Collaborate with and lead cross-functional teams including engineering, customer success, marketing, and design to build features, implement growth strategies and manage complex projects.
  • Define future PRM strategies and features.

You will thrive in this role if you…

  • Owned product from ideation through roadmap, launch, and post-launch for software-as-a-service products ​​or a platform that serves a large amount of data.
  • Have defined the strategy for a feature set or product area and led its development.
  • Ran SQL queries, and are comfortable with exploratory data analysis (big data is a plus).
  • Communicate and collaborate closely with engineers, designers, users, and business teams.
  • Have worked directly with users and have an understanding of how to parse through user feedback and creatively connect it to product development.
  • Have experience presenting complex ideas in low fidelity wireframes or mock ups.
  • Have experience working on a platform that serves a large volume of content.
  • Have defined a feature or specific functionality that was launched to a production application
  • Are proficient in Spanish or another language in addition to English is a plus!

Benefits of Working at Muck Rack

  • Fully distributed team, with work-from-home benefits and monthly co-working stipend
  • Competitive salaries and company-wide bonus plan
  • Generous off-the-grid PTO, including paid parental leave, paid sick/mental health days, learning days, summer Fridays, and more
  • Health, dental and vision insurance (100% paid by employer for individuals; 70% paid by employer for families)
  • 401(k) plan with employer contributions
  • Access to OneMedical, 24/7 Virtual Care, an Employee Assistance Program, and a Flexible Spending Account
  • Discounted gym & bike memberships and free Headspace account
  • Unlimited subscription to Learning & Development platforms
  • Virtual & in-person team bonding opportunities including free lunches, activities, & events
  • Inclusive culture that listens to and welcomes diverse perspectives
  • Self funded means we have the freedom to build forward-thinking products and put our customers first

We deliberately encourage individuals from all backgrounds, including race, gender identity, sexual orientation, disability status, and from all parts of the United States and Canada to apply for positions. We are an equal opportunity employer and we’re committed to a fair and consistent interview process and employer experience.

NOTE: Today, we can not hire employees in Arkansas, California, Colorado, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nebraska, Nevada, New Mexico, North Dakota, South Carolina, Wisconsin, or Wyoming.