Overview

San Francisco, CA or Remote
The Wikimedia Foundation is looking for an experienced Project Manager to join our Core Platform Team and help us empower our communities to achieve our vision: A world in which every single human being can freely share in the sum of all knowledge. We are looking for someone who will become a trusted partner and a key member of our team, as well as someone who is passionate about making operational excellence a prominent part of our daily work.

The Core Platform Team is responsible for the development of MediaWiki and Wikimedia specific services that allow our software to scale to serve millions of users. As a Project Manager on our team, you will support your teammates by facilitating team processes, building and projecting schedules, and managing contractors. You will be responsible for ensuring smooth team operations and helping our team become more effective in delivering value to our communities, staff, and end-users. You will work directly with the management of the Core Platform Team and report to the Vice President of Platform.

Responsibilities:

Manage the delivery of multiple projects including facilitation of shared understanding of timelines across multiple customer teams
Facilitate and establish clear communication and information flows across teams
Develop and support healthy team dynamics as well as a culture that welcomes diverse perspectives
Promote a culture of continuous improvement and process improvement
Partner with Product Owners while also supporting the expert judgment of the team
Schedule and facilitate project planning, standups, retrospectives, and backlog grooming
Document team processes, decisions, and plans
Track status of projects and provide weekly/daily status updates to stakeholders and management
Uphold a culture of accountability and motivate teams to follow through on commitments to deliver outputs and enable outcomes
Coordinate venue, location, and activity planning for group and team events
Qualifications:

BA/BS degree or equivalent in related work experience
Experience working in an organization that has a distributed workforce
3+ years experience managing the release of developer and/or customer-facing software from concept to production
Experience building scalable workflows to keep cross-team projects on budget and on time, supporting project leaders to ensure work is in scope and remains aligned to strategic goals
Strong interpersonal skills including the ability to communicate effectively with all levels of the organization and
Strong facilitation, problem-solving, and decision-making skills
Solid command of Agile approaches to software development and project management, including identifying stakeholders, defining requirements, crafting schedules, ensuring testing, and facilitating implementation
Strong prioritization, organization, planning and time management skills
Passion for process improvement with superb attention to detail
Ability to build relationships and trust, and persuade team members and stakeholders to negotiate mutually agreeable solutions and then motivate the team toward that shared goal
Ability to anticipate risks, identify blockers, resolve conflicts, and initiate escalation paths
The Wikimedia Foundation is…

…the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
The 401(k) retirement plan offers matched contributions at 4% of annual salary
Flexible and generous time off – vacation, sick and volunteer days, plus 19 paid holidays – including the last week of the year.
Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
For those emergency moments – long and short term disability, life insurance (2x salary) and an employee assistance program
Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
Telecommuting and flexible work schedules available
Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
Great colleagues – diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
*Eligible international workers’ benefits are specific to their location and dependent on their employer of record