Overview

What You’ll Do:  

As a Provisioning Operations Specialist at Bigleaf Networks, you will join our Operations Team to facilitate shipping, receiving, inventory control, order fulfillment, and provide an amazing customer service experience. 

*This position is 100% onsite!* 

Responsibilities:  

  • Ship and receive inventory, perform monthly cycle counts, and provision equipment to send to our customers 
  • Maintain and update ERP system, process returns 
  • Disassemble, inspect, and restock equipment 
  • Organize and maintain warehouse and inventory areas for efficient material storage and handling 
  • Interact with customers, vendors, and partners via phone and email 

 

Qualifications:  

  • A passion for logistics and customer service 
  • Strong attention to detail 
  • Effective communication skills 
  • Ability to follow written and verbal instructions and prioritize workload effectively 
  • Warehouse experience preferred
  • ERP system (SAP, Oracle, etc.), Zendesk, and Microsoft Office 365 experience preferred
  • Ability to frequently lift and move up to 25 lbs. and occasionally up to 50 lbs.  

 

Who We Are:   

Bigleaf Networks improves Cloud connectivity and Internet performance. We are a team of telecom and network software professionals who built our Cloud-first SD-WAN service based on the natural architecture of leaves. We provide a better Internet experience with simple implementation, friendly support, and powerful technology.  

Bigleaf exists because of leaders and dreamers who believed there was a better solution to a technological need in business. As we continue to grow, we keep this leadership mentality in mind, and we encourage each other to constantly improve by developing grit, servant leadership, diversity, and innovation.  

 

Our Core Values:   

Whether working with a customer or interacting with one another around the office, Bigleaf’s core values are heartfelt service, positive attitude, transparency, and focus.  At our core, we are here at Bigleaf to develop technology that will help people, and these values help us maintain that intention.  

 

Highlight of our Benefits:

  • Medical (We pay 100% of medical premiums for our HSA health plan – buy up options available)
  • Dental & Vision (We pay 100% for all levels of coverage)
  • Life insurance, long term disability
  • 401k with dollar for dollar safe harbor match
  • Stock options plan
  • Generous parental leave (6 weeks)
  • 4 weeks of PTO +1 week of Wellness Time per year
  • 13 Company Holidays
  • Wellness Reimbursement
  • Technology/Remote Work Stipend
  • Monthly credit for GrubHub
  • 2x per year full company offsite events!

This is a very exciting period of growth for our team. We appreciate you taking the time to carefully read through this ad. Our vision is to bring peace into the lives of our customers through advanced technology and excellent service. If you would like to join us in this role, please send along a resume and cover letter of how you meet the qualifications above and why you’re interested. Benefits include medical, dental, vision, life insurance, long term disability, 401k with match and a stock options plan.

We’re building a team in addition to a product, and we value and seek inclusion and diversity in that team. We are an equal opportunity employer. We encourage diversity and feel it makes our teams stronger, so we encourage you to apply even if you don’t meet the exact qualifications for this role.