Hi, I’m Avi, Director of Email Platform at Customer.io. I’m looking for a product-focused Fullstack Engineer to join the Parcel.io team to help us empower email creators.

As an email creation platform, we work to help teams of developers, marketers, designers, and copywriters optimize and scale their creation processes. We serve a wide range of users with different skills and backgrounds, which comes with various interesting technical and UX challenges. In this role, you’ll have a direct impact on the product with a high degree of ownership and freedom.

We’re on the Customer.io team and work closely with them to define our goals and strategy. Day-to-day, we work independently and have a bias towards action.

Our small, remote-first team is fun-loving, passionate, and highly efficient. As a distributed company, we are committed to giving you the flexibility and freedom to work from anywhere in the world on a schedule that fits your family and your life.

We genuinely value diversity (one of our core values is awkwardness for a reason). We believe that embracing unique perspectives and expertise is key to our success as a collaborative team.

We understand that you might not have all the skills listed below, but that’s okay. If you have any of the skills listed below and are interested in developing the others, we want to hear from you!

What you’ll do:

  • Collaborate with the tight-knit Parcel squad throughout the conception and development of back-end and front-end features
  • Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and our company to flourish
  • Build and improve editors and a component framework for messaging channels like email, push, and in-app
  • Work with our tech support teams to diagnose operational issues and help our customers to achieve their goals with our product
  • Take an active role in a friendly, supportive team that encourages you and the entire company to grow as individuals, professionals, and teams

What we’re looking for:

  • A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
  • Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems
  • A solid understanding of how to create front-end web applications that are both accessible and performant
  • Comfort working in UNIX environments and applying modern collaborative development practices
  • Experience using React to build complex web applications
  • Experience using Node.js to deploy and scale server and serverless services
  • Experience in working with RDB systems, preferably PostgresQL
  • Experience working with email creation is nice to have
  • Experience working within a distributed company is preferred
  • Preferably core working hours overlap in some capacity with the teams working hours between 8am-8pm EST
  • Over 5 years of relevant experience

Our tech stack:

  • React / Next.js
  • Node.js
  • PostgresQL
  • Firebase

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 4,300+ internet businesses use Customer.io to manage, send, and track performance of email, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

Benefits at Customer.io include:

We are offering a starting salary of $93,000 – $155,000 USD depending on experience and subject to market rate.

  • Unlimited PTO – we encourage 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
  • 100% medical, dental, vision, and supplemental insurance for you and your dependents
  • 12 weeks paid parental leave – for birth, adoption, or foster care
  • 401k retirement matching – up to 5% dollar for dollar match to retirement contributions
  • Health and wellness allowance – up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs
  • Home office stipend – up to $2,000 USD to help you get your home office set up so you can do your best work
  • Internet + cell phone reimbursement – up to $200 USD per month for your internet and cell phone plans
  • Co-working space reimbursement – up to $300 USD per month for those times you’d prefer to work in a co-working environment
  • Learning + development – up to $2,000 USD reimbursement per year to use on conferences, books, classes, workshops, and passion projects – anything that will help you develop your skills
  • 1 month paid sabbatical after four years at Customer.io – to treat yourself to a vacation, or spend however you choose
  • 1 annual company summit per year and opportunities to meet in smaller groups throughout the year
  • Flexible schedule, work anywhere you want! – as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join us!

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

How to apply

Apply at the link below and tell us why you’re interested in the position! There is no advantage to applying early so put your best foot forward. We plan to respond to all applicants by November 15 with a status update about your application.

Here’s what you can expect from our hiring process (order is subject to change):

  1. 30 minute video call with the Hiring Manager
  2. 60 minute Technical Interview with two potential teammates
  3. Take Home Frontend and Backend Assignment with two potential teammates