Overview
At HubSpot, Fintech design sits at the intersection of customer experience, business strategy, and revenue. Our mission is to power seamless transactions between HubSpot and our customers through value-driven, intuitive experiences. With a global market, our technologies must support modern, fast-changing requirements and a competitive pricing and packaging strategy—while serving the complex subscription needs of a B2B SaaS company.
If you’re energized by the challenge of designing the future of enterprise fintech, growth and monetization experiences that serve customer and business needs, this is the team for you. This role will own pricing and packaging UX, delivering a best in class consumer purchasing experience grounded in simplification of complex pricing across top of funnel journeys for prospective customers doing initial price configuration through purchase. Because this role sits at the intersecion of marketing surfaces on our frontsite into our sales and product experience, we are looking for an experienced designer who has demonstrable visual and interaction design experience focused on price configuration and conversion optimization across both sales and marketing led acquisition.
Why Fintech UX?
- Strategic Impact: Work on pricing, packaging and top of funnel purchasing journeys that directly shape HubSpot’s go-to-market efforts.
- Cross-Functional Reach:Â Collaborate closely with product marketing, finance, revenue strategy, product, and engineering partners to drive meaningful outcomes.
- Customer-Centered Value: Build intuitive journeys that reduce friction for customers while supporting HubSpot’s growth.
- AI-First Approach:Â Leverage AI to align speed, quality, and scope as a driver of outcomes.
- Scalable Design Challenges:Â Tackle evolving systems that serve both sales-assisted and self-service purchasing at scale.
What You’ll Do
- Set Vision & Strategy:Â Co-create the roadmap for pricing and packaging experiences across the top of our acquisition funnel and seamless transition prospects into customers through our buying journeys in partnership with PMM, PM and engineering peers.
- Drive Alignment:Â Use compelling journey scenarios, flows, and design craft to influence strategy and motivate cross-functional teams.
- AI-Enabled Design:Â Bring AI-first concepts to accelerate outcomes and elevate product experiences.
- Collaborate Deeply:Â Partner with researchers, content designers, and engineers to refine, test, and deliver iterative solutions.
- Design with Autonomy:Â Own your work end-to-end, using our Trellis design system for speed, efficiency, and scalability.
- Mentor & Contribute: Support junior designers and help grow HubSpot’s UX culture of craft, feedback, and continuous improvement.
What You’ll Bring to HubSpot
- Proven Product Design Craft Expertise: To stand out in the application process, share a portfolio that showcases depth of craft, systems thinking, and measurable impact on users and the business, especially in complex, scalable, or platform environments.
- Please include at least three recent case studies highlighting these strengths.
- Collaborative Leadership: A history of influencing outcomes across disciplines by building trust, driving alignment, and championing user-centric solutions.
- Systems and Scale Thinking: Passion for connecting the dots across products and platforms, designing experiences that grow with our customers and business needs.
- Adaptability & Change Readiness: Comfort with ambiguity and a proactive mindset in the face of change. You’re energized by new challenges and thrive in a dynamic, evolving environment.
- AI & Automation Curiosity: Excitement to work with (and continue learning about) AI and automation—whether to elevate customer experiences or optimize how we design and deliver.
About UX at HubSpot
Our UX team is 200+ designers, researchers, content designers, and ops professionals passionate about creating consumer-grade experiences for complex, enterprise-scale problems. We partner closely with PM and engineering, keep customers involved at every stage, and hold ourselves to the highest standards of craft and usability.
Want to learn more? Check out HubSpot’s UX Blog
We Welcome You—Wherever You Are in Your Journey
We know not everyone applies unless they meet 100% of the qualifications. We also know UX professionals bring diverse and nontraditional backgrounds. If you’re passionate about building intuitive, impactful experiences and excited by this role, we encourage you to apply.
At HubSpot, confidence should never hold you back. There’s no “perfect” candidate—we grow together.
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants:Â It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.
India Applicants: link to HubSpot India’s equal opportunity policy here.