Overview

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Senior Site Reliability Expert to join our Lightspeed Retail Team Platform team in North America. Our platform team is responsible for the success of the developers, design, build and operate Lightspeed’s product infrastructure. We collaborate with teams across the company to make this happen: devs, QA, PMs, architects, IT, Data team, …With Lightspeed Retail, you’ll build software solutions that provide merchants all of the tools that they need to thrive in the market. You’ll join a product development team that believes in continuously delivering value, while following software engineering best practices and building robust, scalable solutions for our customers.

For this role, you should be located in Canada, and able to work within EST/EDT hours. We offer a choice of fully remote, partially remote or fully office-based work environments (in cities with local offices).

At Lightspeed, we are dedicated to bringing cities and communities to life by empowering small and medium businesses. Come help us build our communities!

What you’ll be responsible for

  • Initiate and contribute to continuous improvement of our software delivery processes and practices in a multi-location, multidisciplinary team to empower and accelerate product development
  • Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
  • Design and architect operational solutions with the specific goal of increasing the standardization, automation, repeatability, cost-efficiency and consistency of operational tasks
  • Working with developers and other SRE to design and build scalable, reliable and cost-efficient Cloud infrastructure
  • Adhere to and advocate for best practices, including Infrastructure as Code, monitoring, high availability, disaster recovery, security, and DevOps methodologies
  • Provide timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems (You will be on call for periods of time)

What you’ll be bringing to the team

  • Strong knowledge of Amazon Web Services
  • Strong experience with Docker, Kubernetes & Linux Systems
  • Experience with Google Cloud Platform
  • Experience with configuration management tools such as Helm, Chef
  • Experience with Infrastructure as code practices: Crossplane, Terraform
  • Ability to read & write code: Bash, Python, Ruby, Go, PHP…
  • Good understanding of Agile development and continuous delivery best practices, software engineering tools, processes, methods and testing
  • Ability to partner effectively with other teams
  • Ability to plan, organize, prioritize and stay focused
  • Good experience provisioning and managing infrastructures with high availability constraints
  • Good experience with cloud cost optimization

Who you are

  • You are a problem solvers who does not shy away from tackling complexity and critical thinking
  • You have a strong will to learn, grow and get out of your comfort zone
  • You have great energy and passion for technology
  • You are able to express yourself flawlessly in English
  • You have strong interpersonal skills

And what about the rest?

  • Lots of autonomy, flexible work culture and possibility of remote work
  • Development of high traffic products, used at the global scale
  • Exposure to modern and proven technology
  • Opportunity to learn and expand your skill set
  • Tons of growth opportunities into technical or people management roles
  • Amazing benefits & perks, including equity for all Lightspeeders
  • Opportunity to join a fast-paced, high-growth company
  • Become a valued part of the diverse and inclusive Lightspeed family

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.