Overview

At RStudio PBC, we aim to create delightful software for data science, scientific research, and technical communication. Our core offering is an open-source data science toolchain, and we aim to make it available to everyone, regardless of their economic means. Our customers are leading-edge innovators in analytics, machine learning, big data, and similar domains and generally work in R and Python.

RStudio’s Solutions Engineers (SEs) help our customers understand and realize the benefits of RStudio’s Pro Products and the R and Python workflows they enable. SEs spend their time helping customers deploy and use our professional products and driving documentation and product changes based on their direct customer interaction.

As a member of the solutions engineering team you will have the opportunity to grow and specialize your technical skills. You will work closely with the best engineers in the R and Python communities; you will help customer IT organizations solve complex problems; and you will help define best practices for using R and Python in production. Solutions engineers have a tremendous opportunity to grow their expertise and influence at RStudio.

As an SE, you would…

  • Join calls with our customer success and sales teams to discuss technical architecture, data science workflows, and usage of RStudio’s Pro Products.
  • Lead customers through installing, configuring, and integrating RStudio’s Pro Products and collaborate with the support and product teams to resolve escalated support issues.
  • Create documentation, demos, and marketing collateral, and influence product direction based on your day-to-day customer interactions.
  • Have a voice in the open source data science community by attending trade shows (approx 2-4 times per year) and giving public and private presentations, trainings, webinars, and workshops.
  • Learn constantly. The team covers an enormous scope, and nobody can understand it all. We deeply value teammates who are both humble and hungry.

Our work covers a tremendous scope of data science, programming, and IT topics. No current or prospective SE will be an expert in everything we do. Strong candidates will have worked on or supported a data science team using R or Python for multiple years.

You should let us know about any experience or expertise in…

  • Putting R and Python into production. We are especially interested in experience managing R and Python environments with virtualenv, venv, renv, packrat or similar.
  • Enterprise infrastructure in Linux including system administration, authentication, networking, and containers/virtualization.
  • Explaining complex problems with patience and empathy live and in writing.
  • Working across your organization to solve challenging problems. We work extensively with other teams at RStudio, and developing informal relationships across the organization is part of the role.

About RStudio:

  • RStudio is a Public Benefit Corporation (PBC) and a Certified B Corporation®, which means that our open-source mission is codified into our charter, and that our corporate decisions balance the interests of the community, customers, employees, and shareholders.
  • We welcome all talented colleagues and are committed to a culture that represents diversity in all its forms.
  • We prioritize giving ourselves â€śfocus time” to get deep work done. We minimize meetings and aim to operate asynchronously.
  • We are a learning organization and take mentorship and career growth seriously. We hope to learn from you, and we anticipate that you will also deepen your skills, influence, and leadership as a result of working at RStudio.
  • We operate under a unique sustainable business model: over 50% of our engineering group is dedicated to creating free and open source software.  We are profitable and we plan to be around decades from now.

Notable:

  • 100% distributed team (or come in to one of our offices in Seattle or Boston) with minimal travel
  • Competitive compensation with great benefits including medical, dental, and vision insurance (100% of premiums covered)
  • 401k matching
  • A profit-sharing program when the company does well
  • A home office allowance or reimbursement for a coworking space
  • Flexible environment with a generous vacation policy

RStudio is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.