Overview

Are you interested in working at RStudio but don’t see a support role for you right now?

This is a place for you to submit your resume or profile. From time to time, we will review the profiles we have received here to see if there might be a good fit for any of our future positions.

Our Support Engineers own support interactions from start to finish, acting as the face of RStudio. Along the way, you will have opportunities to influence processes and products as you work with multiple systems and teams to drive an exceptional customer experience. You will be working by email and web call to provide courteous and timely support to customer queries, driving resolution as quickly and painlessly as possible.
This is a technical role, in which you will build expertise in several Linux administration, data analysis, and project management areas. There are strong troubleshooting and problem-solving aspects to this position, with ample opportunities to learn new skills and to share your own abilities with the team.

About us

RStudio is a scientific and technical computing public benefit corporation. We make free open-source data science software used by millions of people. Our commercial software is used by hundreds of thousands of people in more than 1,200 organizations today.

The problem we solve is huge and straightforward: The technology to amass data exceeds our abilities to make use of it. We help people to understand their data, share that understanding with others, and use that understanding to make their businesses and the world better.

Every organization is a potential customer for RStudio and many already use our free and open-source tools for R and Python today. As the open-source data science movement grows, RStudio is uniquely positioned to provide a general purpose, modular, commercial data science platform for organizations who are adopting these open-source data science languages at scale.

We are a lean, distributed team, passionate about making R accessible to people all over the world, regardless of economic means. We are an organization that values talent, humility, and hard work over hierarchy.
  • 100% remote (or come in to one of our offices in Seattle or Boston)
  • Pick your hardware — we want to equip you with what you need to do your best work
  • All our full time employees are given an allowance to outfit their home office
  • We have a flexible environment with a “take what you need” vacation policy
  • Positive, passionate culture working with a world-class team committed to data science and the R language