Overview

Tackle is the leading solution built to help software companies generate revenue through cloud ecosystems. Our platform and our team come together to help our customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through the Cloud Marketplaces.

Tackle works with more than 500 software companies including Auth0, CrowdStrike, HashiCorp, Lacework, New Relic, Snyk, VMware, and many more at every stage鈥攆rom companies scaling their go-to-market to the largest software companies in the world. We are venture backed by three of the world’s top SaaS investors鈥攁16z, Bessemer Venture Partners, and Coatue鈥攖o execute on our mission to positively transform the way that software is sold.

The UX Designer will partner with product managers and engineering leads to facilitate design thinking and user-centered approaches that help teams understand and define problems well. They will design experiences that support what users want to know and do, every day. In this role, you will advocate strongly for simplicity and user needs, always testing your work. Your initial focus will be on how to make actionable data views that surface critical tasks and show overall trends and how to improve.

In This Role You Will:

      • Partner with product managers and engineering leads on user research efforts to understand problems and surface opportunities for the product. Share insights with the organization. Translate insights into action for your team.
      • Model the user experience from early ideas to comprehensive understanding, using sketches, flows, concepts, prototypes, and annotated wireframes.
      • Seek internal and external design reviews to refine your thinking.
      • Create, execute, and analyze usability tests on the existing product or high-fidelity designs and prototypes.
      • Participate in storymapping sessions to help teams define MVPs and build backlogs. Help define or groom user stories, as needed.
      • Be an integral part of the product development team. Help them gain a shared understanding of what we are making and why. Build empathy for Tackle users.
      • Always collaborate. You know how to work well with product managers and engineering leads. You are an equal partner to drive the direction and success of your product together.
      • Embrace a culture of respect, inclusion, collaboration, and transparency.

You Should Have:

      • 3+ years of UX design experience for enterprise products (B2B)
      • Experience in user research, design thinking, and UX design methods
      • Good storytelling skills, especially for data. You are able to present the user鈥檚 point-of-view to your teams and other stakeholders.
      • A portfolio of work that demonstrates design thinking in action. Please include access to your portfolio when applying, or we cannot consider you.
      • High comfort using collaborative design tools, such as Figma and Miro
      • Some experience using Jira or similar systems to plan and prioritize research and design tasks
      • Ability to sketch or draw to quickly share ideas
      • Excellent written and verbal communication skills
      • BONUS: Quantitative research experience, including survey methods and user analytics in Pendo or similar products

Full-time employees currently enjoy these amazing perks and benefits:

路 聽 聽 聽 Work remotely from anywhere within the US & Canada

路 聽 聽 聽 Competitive salary

路 聽 聽 聽 Health, dental and vision coverage

路 聽 聽 聽 Company off-site summits

路 聽 聽 聽 Monthly wellness reimbursement

路 聽 聽 聽 Internet and phone reimbursement

路 聽 聽 聽 $1000 home ergo/office set up

路 聽 聽 聽 Generous vacation plan & flexible work hours

路 聽 聽 聽 401k + matching

路 聽 聽 聽 Technology tools to do your best work

路 聽 聽 聽 Company surprises and swag

路 聽 聽 聽 Awesome co-workers

TACKLE VALUES:

Start with the customer聽– We succeed when our customers succeed. That’s why every role at Tackle leads to the customer. We exist to support, guide, and empower our customers.

Explore and experiment聽– We are curious and creative at work, always looking for innovative ways to improve. We continuously iterate and push the boundaries of what’s possible. Tackle is a safe place to try new things.

Learn and grow as a team聽– We seek and share knowledge across Tackle. We actively connect and collaborate with others. We welcome different perspectives and invite healthy debate.

Celebrate wellness聽– We value work-life harmony and personal well being. We share and appreciate stories of wellness every day. We are remote by design, so all Tacklers have the freedom to be their best selves.

Tackle together聽– We work openly and transparently at Tackle. We are caring, empathetic, and kind. Every Tackler plays a part in our welcoming, inclusive culture.

The Hiring Process:

We have a transparent and streamlined hiring process that can typically be completed in one to two weeks:

鈥 Phone screen

鈥 3 additional video chat interviews (on occasion there may be opportunities for in-person interviews)

鈥 Some positions may require a take home test (this will be communicated to the candidate)

We are a welcoming, diverse team with a wide range of backgrounds and experiences. We were born and built remote and welcome others who believe remote companies are the way companies will be built into the future. At this time, we can only accept applicants who reside within the United States and Canada.

Tackle.io聽is proud to be an Equal Opportunity-Affirmative Action Employer 鈥 Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Tackle makes hiring decisions solely based on qualifications, merit and business needs at the time. We hope to empower and support every individual and celebrate the diverse cultures, perspectives and experiences in our teams. Our Equal Opportunity policy applies to all employment practices within Tackle.